Salesforce Ads Systems Engineer

Details

OpenAI's Enterprise Platform team builds systems that help go-to-market teams bring OpenAI products to customers at scale. This role sits close to the emerging ads business and partners with Ads Sales, Operations, Product, Finance, Legal, and Engineering to create reliable workflows for advertiser lifecycle, campaign readiness, approvals, and revenue operations.

The primary charter is to build and operate go-to-market systems for the ads business, including advertiser account and opportunity workflows, campaign and order readiness, approvals, integrations, and automation spanning pipeline through launch, billing, measurement, and reporting.

Responsibilities

• Build Salesforce solutions for ads go-to-market workflows, including user experiences, objects, automations, and guardrails for advertisers, opportunities, insertion orders, campaign readiness, approvals, and launch handoffs.
• Engineer integrations between Salesforce and ads platforms, product catalogs, pricing and rate-card systems, data warehouses, billing tools, measurement workflows, contract lifecycle management, and e-signature systems.
• Test, troubleshoot, and document solutions; resolve production issues, strengthen observability, and maintain documentation aligned with ads operations, financial controls, privacy requirements, and deployment best practices.
• Partner with Ads Sales, Ads Operations, Product, Finance, Legal, Engineering, and go-to-market teams to translate ambiguous business needs into durable Salesforce-based solutions.

Requirements

• Advanced Salesforce development experience, including Apex, asynchronous patterns, APIs, and data modeling across account, opportunity, campaign/order, approval, billing, and reporting domains.
• Experience designing and implementing robust integrations between Salesforce, advertising platforms, data warehouses, billing systems, and operational tools.
• Ability to build, test, document, and deploy scoped solutions using software development lifecycle best practices in fast-moving, cross-functional environments.
• Strong communication skills and experience partnering with Sales, Operations, Product, Finance, Legal, and Engineering teams to deliver complex requirements.
• Salesforce certifications such as Platform Developer I/II or Application Architect, or prior experience in digital advertising, marketplaces, media, commerce, or high-growth SaaS businesses.

Nice to Have

• Familiarity with digital advertising concepts, including advertiser onboarding, campaign setup and trafficking, insertion orders, rate cards, creative approvals, measurement, billing, and reconciliation.
• Experience with ad-serving, measurement, data warehouse, or revenue operations integrations.
• Software development experience outside Salesforce.
• DevOps management, CI/CD ownership, or Salesforce platform release management.

Benefits

• Medical, dental, and vision insurance for employees and their families, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for health and dependent care expenses, as well as commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, office closures, and paid sick or safe time as required by applicable law.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.
• Additional benefits may include charitable donation matching and wellness stipends.