Senior IT Automation Engineer

📍 United States

USD 113,800-133,900 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 6 API @ 4 Airflow @ 6 CI/CD @ 7 GenAI Generative AI @ 6 Git @ 7 Jira @ 6 Mentoring @ 4 Security Slack @ 4 Workato @ 6

Details

Coinbase is a remote-first, but not remote-only company. Employees are expected to meet quarterly for in-person working sessions called “surges.”

The Senior IT Support Engineer on the IT Tooling team within IT Support & Services (ITSS) owns the technical architecture behind the automations powering IT operations. The team builds self-service workflows, bots, and integrations for ticket triage, access reviews, onboarding, and offboarding. The role drives architecture decisions across n8n, Airflow, Temporal, Jira, and Okta, while partnering with regional IT teams across APAC, EMEA, and AMER.

Responsibilities

Own the technical architecture of IT Tooling automations, including system structure, integration patterns, and platform standards across n8n, Airflow, Temporal, and Jira.
Lead complex automation projects end-to-end as the technical directly responsible individual, from discovery and design through production delivery.
Partner with Security, Corporate Engineering, and IAM teams to resolve technical blockers and represent IT Tooling in cross-functional architecture discussions.
Build shared frameworks, reusable components, and architecture documentation that reduce single points of failure and raise the team's engineering standards.
Establish code review practices and engineering standards that improve quality across the IT Tooling platform.

Requirements

5+ years of experience in IT engineering, automation, or systems engineering, with demonstrated ownership of architecture decisions and platform-level systems.
Deep expertise building and maintaining complex automations with n8n, Airflow, Temporal, Jira Automation, or Workato.
Strong Git-based development workflows, including branching, CI/CD, and code review.
Working knowledge of Okta, Slack API, and Google Workspace administration sufficient to design secure, scalable automation architecture.
Ability to operate independently in ambiguous environments and translate loosely scoped problems into production-ready technical specifications and clear architecture decision records.
Experience mentoring peers and writing technical design documentation for technical and non-technical audiences.
Ability to use generative AI responsibly, maintaining human oversight to deliver business-ready outputs and improve workflow efficiency, cost, and quality.

Compensation

Annual base salary: $113,815–$133,900 USD, excluding equity and bonus.
Total compensation may also include equity, bonus eligibility, and medical, dental, vision, and 401(k) benefits.

Additional Information

Candidates may submit a maximum of three applications within a six-month period.
Coinbase is an Equal Opportunity Employer.
Reasonable accommodations are available for applicants with disabilities.