Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
AI @ 4
Communication @ 6
Distributed Systems @ 7
Grafana @ 4
Marketing
Observability @ 4
OpenTelemetry @ 4
Product Management @ 6
Profiling @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Grafana Labs is seeking a Product Manager for Application Observability (App O11y). The role focuses on helping application developers and SREs understand application performance, user impact, and incident causes. You will build App O11y on top of the Knowledge Graph, integrate traces and profiles, connect these capabilities across Grafana Cloud’s full-stack observability experience, and develop AI-first workflows for investigation, root-cause analysis, and remediation.
The position is fully remote and open to candidates in Sweden. Grafana Labs is a 100% remote company with globally distributed teams.
Responsibilities
- Define the product vision and roadmap for Application Observability.
- Drive customer discovery and use product data to identify user friction and adoption opportunities.
- Balance new product opportunities with the depth, performance, and reliability requirements of tracing and profiling products.
- Work with Engineering and Design to establish priorities and deliver product features with strong user experience.
- Ensure App O11y is integrated across the broader Grafana Cloud suite.
- Transform ideas and customer feedback into product vision, requirements, and roadmap priorities.
- Represent user feedback to Engineering and provide evidence for tradeoffs and prioritization.
- Partner with Product Marketing and go-to-market teams on product differentiation, presentations, documentation, website content, datasheets, and whitepapers.
- Make decisions regarding go-to-market strategy, pricing, packaging, licensing, and tiering.
- Help customers understand the value of App O11y and support adoption and revenue growth.
Requirements
- Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
- At least 5 years of Product Management experience.
- At least 5 years of experience with B2B SaaS products.
- Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers.
- Strong understanding of application architectures and distributed systems.
- Ability to discuss tradeoffs involving telemetry ingestion, storage, querying, and related workflows.
- Experience working with Engineering and Design teams in a fast-paced environment.
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.
Bonus Qualifications
- Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.
- Experience with distributed tracing or continuous profiling systems such as Grafana Tempo or Grafana Pyroscope.
- Experience with eBPF and/or automatic instrumentation.
- Experience with open-source software and/or commercial open-source companies.
- Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
- Experience operating applications in production, being on call, or troubleshooting performance and reliability issues.
Benefits
- Base compensation in Sweden of SEK 814,216–SEK 977,059 per year.
- Restricted Stock Units (RSUs).
- 100% remote, global culture.
- Career growth pathways.
- In-person onboarding.
- Global annual leave policy of 30 days per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Transparent communication, empowered teams, and an innovation-driven environment.
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