Senior Product Manager, App O11y

📍 Ireland

EUR 107,100-128,500 per year

SENIOR

✅ Remote

Tech Stack
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1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 Communication @ 6 Distributed Systems @ 7 Grafana @ 4 Marketing Observability @ 4 OpenTelemetry @ 4 Product Management @ 6 Profiling @ 4

Details

Grafana Labs is seeking a Product Manager for Application Observability (App O11y) to help application developers and SREs understand application performance, user impact, and areas requiring attention when issues occur. The role will build App O11y on top of the Knowledge Graph and integrate high-fidelity signals such as traces and profiles into Grafana Cloud’s full-stack observability experience. The position will also help develop AI-first workflows for issue investigation, root-cause analysis, and remediation.

This is a fully remote position for candidates located in Ireland. The role involves working with globally distributed teams across Engineering, Design, UX, Product Marketing, and Go-to-Market.

Responsibilities

Define the vision and roadmap for Application Observability and drive its adoption and revenue growth.
Conduct customer discovery and use product data to identify user needs, friction points, and opportunities.
Translate customer feedback and product insights into clear priorities for Engineering and Design.
Balance new product opportunities with the depth, performance, and reliability required for tracing and profiling.
Work across R&D to integrate App O11y with the broader Grafana Cloud suite and Drilldown products.
Build AI-first workflows that help customers investigate issues, understand root causes, and take action.
Develop product vision, roadmaps, collateral, and market research.
Work with Product Marketing and Go-to-Market teams on product differentiation, presentations, documentation, website content, datasheets, and whitepapers.
Make decisions about go-to-market strategies, pricing, packaging, licensing, and tiering.
Support customer understanding of the value of Application Observability and improve product adoption and revenue growth.

Requirements

Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
5+ years of Product Management experience.
5+ years of experience with B2B SaaS products.
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers.
Strong understanding of application architectures and distributed systems, including tradeoffs in telemetry ingestion, storage, querying, and related workflows.
Experience working with Engineering and Design teams to build products and features with sound user experience.
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.

Bonus Points

Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.
Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope.
Experience with eBPF and/or automatic instrumentation.
Experience with open-source software and/or commercial open-source companies.
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues.

Benefits

Base compensation in Ireland of EUR 107,120–128,544 per year.
Restricted Stock Units (RSUs).
Fully remote, global culture.
Career growth pathways.
Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.
In-person onboarding.

Grafana Labs is an equal opportunities employer and welcomes applications from everyone regardless of characteristics protected by local law.