Senior Product Manager, App O11y | US | Remote

📍 United States

USD 167,100-200,600 per year

SENIOR

✅ Remote

Tech Stack
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1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

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AI @ 4 Communication @ 6 Data Analysis Distributed Systems @ 7 Grafana @ 4 Marketing Observability @ 4 OpenTelemetry @ 4 Product Management @ 6 Profiling @ 4

Details

Grafana Labs is seeking a Senior Product Manager for Application Observability (App O11y). The role focuses on helping application developers and SREs understand application performance, user impact, and root causes of incidents. You will build App O11y on the Knowledge Graph, integrate traces and profiles as first-class product capabilities, connect them with Grafana Cloud's full-stack observability and Drilldown products, and develop AI-first investigation workflows.

This is a fully remote position for candidates in the United States Eastern Time Zone. Grafana Labs is a remote company with globally distributed teams.

Responsibilities

Define the product vision and roadmap for Application Observability.
Drive adoption and revenue growth through customer discovery, product data analysis, and clear prioritization.
Understand customer needs, requirements, pain points, feedback, and usage patterns.
Balance new product opportunities with the depth, performance, and reliability requirements of tracing and profiling products.
Work with Engineering and Design to build effective products and features with sound user experience.
Ensure App O11y is integrated across the broader Grafana Cloud suite.
Partner with Product Marketing and go-to-market teams on product differentiation, presentations, documentation, website content, datasheets, and whitepapers.
Define or inform go-to-market strategy, pricing, packaging, licensing, and tiering.
Represent user feedback to Engineering and provide evidence for tradeoffs and priorities.

Requirements

Bachelor's degree in Computer Science, a related field, or equivalent work experience.
5+ years of Product Management experience.
5+ years of experience with B2B SaaS products.
Experience using or building observability products, telemetry databases, and/or developer tools.
Strong understanding of application architectures and distributed systems, including tradeoffs in telemetry ingestion, storage, querying, and related workflows.
Experience working with Engineering and Design teams in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.

Bonus Qualifications

Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.
Experience with distributed tracing or continuous profiling systems such as Grafana Tempo or Grafana Pyroscope.
Experience with eBPF and/or automatic instrumentation.
Experience with open-source software or commercial open-source companies.
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues.

Benefits

Base compensation in the United States of $167,143–$200,572 per year.
Restricted Stock Units (RSUs).
100% remote, global culture.
Career growth pathways.
In-person onboarding.
Global annual leave policy of 30 days per year, including three Grafana Shutdown Days, subject to local legislation.