Senior Product Manager, App O11y

📍 Spain

EUR 85,500-102,600 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

AI @ 4 Communication @ 6 Distributed Systems @ 7 Grafana @ 4 Observability @ 4 OpenTelemetry @ 4 Product Management @ 6 Profiling @ 4

Details

Grafana Labs is seeking a Product Manager for Application Observability (App O11y). The role focuses on helping application developers and SREs understand application performance, user impact, and root causes of issues. You will build App O11y on the Knowledge Graph and integrate traces, profiles, and other high-fidelity signals into Grafana Cloud's full-stack observability experience, including AI-first workflows for investigation and remediation.

Responsibilities

Define the vision and roadmap for Application Observability and drive adoption and revenue growth.
Conduct customer discovery and use product data to identify user needs, friction points, and opportunities.
Balance new product opportunities with the depth, performance, and reliability requirements of tracing and profiling products.
Collaborate with Engineering, Design, UX, R&D, PMM, and GTM teams.
Transform ideas and customer feedback into product vision, requirements, priorities, and roadmaps.
Represent user feedback to Engineering and provide evidence to support tradeoffs and priorities.
Enable go-to-market activities through presentations, documentation, website content, datasheets, and whitepapers.
Define and evolve go-to-market strategies, pricing, packaging, licensing, and tiering.
Review customer feedback and usage data to improve product adoption and revenue growth.

Requirements

Bachelor's degree in Computer Science, a related field, or equivalent work experience.
5+ years of Product Management experience.
5+ years of experience with B2B SaaS products.
Experience using or building observability products, telemetry databases, and/or developer tools, either as a practitioner or for external customers.
Strong understanding of application architectures and distributed systems, including tradeoffs in telemetry ingestion, storage, querying, and related workflows.
Experience working with Engineering and Design teams to build products and features with sound user experience in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders.

Bonus Qualifications

Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors.
Experience with distributed tracing or continuous profiling systems such as Grafana Tempo or Grafana Pyroscope.
Experience with eBPF and/or automatic instrumentation.
Experience with open-source software and/or commercial open-source companies.
Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings.
Experience operating applications in production, being on call, or troubleshooting performance and reliability issues.

Benefits

Restricted Stock Units (RSUs).
100% remote global culture.
Career growth pathways.
In-person onboarding.
Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days, subject to local legislation.
Transparent communication, empowered teams, and an innovation-driven environment.