Senior Programs and Business Operations Lead, Monthly Stays

Details

Airbnb's Chief Business Officer organization is focused on expanding the Monthly Stays offering by growing the global supply of high-quality stays and executing in-market strategies to drive international growth. The team builds relationships with hosts, helps them optimize listings and pricing, and supports host success across the Airbnb marketplace.

Responsibilities

• Drive the supply, product, and demand strategy for the Long-Term Stays business line, securing alignment on priorities and resources across the organization.
• Execute strategies across supply and product levers, including supply optimization, host insights, conversion improvement, and product development across payments and insurance.
• Lead the annual strategy and planning process, including determining business opportunities and required resources.
• Build tools and provide teams with relevant data support to enable actionable decision-making.
• Develop actionable business analyses and enable functional leads to provide consistent information to teams and stakeholders.
• Respond to leadership inquiries by providing timely and accurate data-driven insights using SQL, Excel, and Tableau.
• Support local and regional partners with insights, decision-making capabilities, and cross-functional execution plans.
• Create materials communicating strategy and business performance to key stakeholders.
• Liaise with communications and marketing teams to provide business recommendations and inform functional priorities and initiatives.
• Support ongoing projects with progress tracking and measurement capabilities, including performance dashboards.
• Work with FP&A and Advanced Analytics to assess business performance and create localized playbooks for growth and performance.
• Incubate and run special projects that can be proven and handed off for scaling.

Requirements

• 15+ years of experience in strategic roles, consulting, sales leadership, or scaling global businesses.
• Experience working cross-functionally with product, marketing, sales operations, and enablement teams.
• Ability to take initiative and deal with uncertainty.
• Strong interest in working with the Airbnb community.
• Ability to manage complex projects and multitask with excellent organizational skills.
• Attention to both detail and macro-level outcomes.
• Strong internal and external communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic, and continuously changing startup environment.
• Ability to work proactively with minimal guidance and handle uncertainty and ambiguity.
• Data-driven mindset, can-do attitude, strategic thinking, and passion for new products and solutions.
• Comfortable using Excel and SQL.
• Strong verbal and written communication skills.

Work Location

This position is eligible for remote work in the United States. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed with the manager. Employees must live in a state where Airbnb, Inc. has a registered entity.

Compensation

The base pay range is $200,000–$247,000 USD. The role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.