Senior Technical Program Manager

Details

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the Role

Shipping great software is only half the battle. Getting it to the right customers, at the right time, in the right way, is where the real complexity lives.

We're looking for a Senior Technical Program Manager to own the end of the EPD pipeline: the moment a feature is built to the moment it's successfully in customers' hands. This person will define what "good" looks like for product launches at Sentry, building the frameworks, playbooks, and operating rhythms that make every release more intentional, more coordinated, and more confident than the last.

The foundation is there. Features ship. But the connective tissue between Engineering, Product, Legal, Marketing, go-to-market (GTM), and Sales needs someone who can see the whole system, diagnose what's broken, and build something durable. That's this role.

If you're energized by ambiguity, love designing operating models, and want real ownership over a function that touches every team in the company, this is a rare opportunity to define the craft at a company that takes software quality seriously.

Responsibilities

• Define the Launch Standard: establish gates, playbooks, decision rights, and launch rituals; author the process rather than inheriting it.
• Own Feature Flag & Cohort Strategy: design early access programs, beta cohorts, and staged rollouts to ensure the right customers get features at the right time and that the organization learns from each rollout.
• Orchestrate Cross-Functional Readiness: coordinate Engineering, Product, Legal, Marketing, GTM, and Sales to surface dependencies, drive decisions, and prevent issues before shipping.
• Keep Everyone Informed and Confident: build the visibility layer (dashboards, launch briefs, status updates) that provides high-signal, low-noise information to stakeholders.
• Improve with Every Launch: instrument the release process, track friction, run retrospectives, and lead continuous improvements so each launch is smoother than the last.

Requirements

• 5–8+ years of Technical Program Management experience in a high-growth SaaS company, with meaningful exposure to product launches, release operations, or GTM coordination.
• A builder mindset: examples of processes or frameworks you created from scratch (or close to it) that stuck.
• Strong data and analytics instincts: use metrics to understand release health, customer adoption, and process quality, not just to report status.
• Proven ability to drive alignment and decisions across Engineering, Product, Legal, Marketing, GTM, and Sales without direct authority.
• Sharp written communication: ability to write crisp launch briefs, clear escalations, and process docs that people actually read and reference.
• Strong prioritization skills: capable of triaging competing demands across multiple stakeholders and keeping the most important things moving.

Compensation & Benefits

The base salary range that Sentry reasonably expects to pay for this position is $180,000 to $200,000. A successful candidate’s actual base salary will be determined by factors including work location, education, experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position, including incentive compensation, equity grants, paid time off, and group health insurance coverage.

Equal Opportunity

Sentry is committed to providing equal employment opportunities and to reasonable accommodations for employees and candidates with disabilities. For accommodation requests, contact [email protected].