Software Engineer, Cloud Agents

Details

About the Team

The Cloud Agents team builds product infrastructure for long-running agents in the cloud: orchestration, sandboxing and isolation, secure environment connectivity, secrets and identity, observability, reliability, and cost controls. These agents securely connect to diverse developer and customer environments and use tools to accomplish goals. We partner closely with product, research, and infrastructure teams to turn agentic capabilities into dependable platforms for OpenAI products and developers building on OpenAI.

About the Role

We are looking for an experienced software engineer to help build and scale our cloud agent platform. You will design and operate systems for orchestrating agents at scale. You will work closely with product engineers on ChatGPT, API, and Codex to define the right abstractions and enable them to ship products quickly. Strong backend or infrastructure experience is important; experience with Python, Rust, distributed systems, cloud infrastructure, or product platforms is especially helpful.

Responsibilities

• Design and scale the orchestration, sandboxing and storage systems that run agentic workloads for Codex, ChatGPT, and the OpenAI API.
• Partner with product engineers to build a platform that enables them to ship quickly and turn feedback into robust abstractions.
• Improve reliability, security, performance, and cost efficiency for long-running agents.
• Deploy services that can operate across different environments and clouds.

Requirements

• 9+ years of professional engineering experience, excluding internships, in relevant roles at technology and product-driven companies.
• Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems.
• Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries.
• Strong understanding of distributed systems, cloud platforms, and production reliability.
• Enjoy abstracting away complex infrastructure and building platforms for product engineers to move faster.
• Care about building platforms for other engineers and developers, and enjoy working closely with users to make complex infrastructure feel simple.
• Comfort with a fast-moving pace while caring for security and operational excellence.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.