Specialist Solutions Architect, Radar (Asia-Pacific)

Details

Who We Are

Stripe is a financial infrastructure platform for businesses. Specialist Solutions Architects are domain experts aligned to specific Stripe solutions and customer buying centers. They provide in-depth solution knowledge, advise pre-sales teams on complex opportunities, support pipeline development and revenue attainment, contribute to go-to-market sales plays, and provide insights to product and engineering teams.

Stripe Radar is an integrated fraud and risk management platform. Its mission is to evolve from a payment fraud product into a unified risk intelligence platform protecting businesses from payment fraud, account takeovers, first-party misuse, and policy abuse.

Responsibilities

• Act as a subject matter expert on Stripe's Radar product suite and accelerate opportunities globally.
• Demonstrate knowledge of fraud and risk management trends, including AI-powered detection, processor-agnostic architectures, policy abuse, account takeover, and first-party misuse.
• Develop expertise in advanced fraud-system deployment patterns, including rule management, machine-learning model tuning, and manual-review optimization.
• Understand risk and identity integrations such as device fingerprinting, identity verification, bot mitigation, and case management.
• Define and share best practices and reusable assets with the broader go-to-market organization.
• Create and refine reference architectures based on product enhancements and customer feedback.
• Partner with the Radar product sales team on complex opportunities, leading solution strategy and owning key customer relationships.
• Partner with the Radar product team to gain early exposure to new products and features.
• Represent the voice of the customer internally and provide insights on product priorities, competitive analysis, and emerging fraud vectors.
• Escalate complex technical issues to Stripe's engineering team and drive them to resolution.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.

Requirements

• At least 7 years of experience in pre-sales, technical consulting, product, or risk strategy roles focused on e-commerce fraud prevention, risk management, or trust and safety.
• Deep knowledge of the fraud and risk ecosystem, including card-not-present payment fraud, account takeover, first-party misuse, and policy or content abuse.
• Knowledge of risk-management architectures, including rules engines, machine-learning models, and manual-review queues.
• Knowledge of fraud-detection signals and data, including device and IP data, behavioral biometrics, identity verification, and graph-based analysis.
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how different technologies and systems interact.
• Exceptional communication, presentation, and interpersonal skills, including the ability to explain complex concepts to technical and non-technical audiences.
• Ability to build collaborative relationships, work effectively with ambiguity, and thrive in a fast-moving environment.
• Strong proficiency in English and Mandarin; the role requires communication with customers based in the China region.

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications.
• Experience with processor-agnostic fraud solutions and multi-processor payment environments.
• Experience with risk management for platforms or marketplaces, subscription services, and digital goods.
• Familiarity with liability-shift programs, chargeback guarantees, and value-based pricing models for risk products.
• Understanding of fraud protection across the payment lifecycle, including payouts, in-person payments, and recurring billing.
• Experience as a subject matter expert in a relevant industry, vertical, or product.