Specialist Solutions Architecture, Link

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

Specialist Solutions Architects are domain experts aligned to specific Stripe solutions and customer buying centers. They have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. They align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, advise on go-to-market sales plays, and provide insights to product and engineering teams.

Responsibilities

• Act as a subject matter expert on Stripe Link to accelerate opportunities globally.
• Demonstrate a deep understanding of checkout optimization, network-based authentication, and the business impact of saved payment methods on conversion.
• Develop expertise with Stripe Link integration patterns, including embedded checkout, Stripe.js, and direct API flows, and guide customers through implementation decisions.
• Advise customers on how Link interacts with the broader Stripe platform, including Radar, Billing, and Connect.
• Define, share, and learn best practices and reusable assets with the broader go-to-market organization.
• Create reference architectures that help customers visualize end-to-end checkout and conversion improvements.
• Partner with the Payments product sales team on strategic Link opportunities, leading solution strategy and owning key customer relationships.
• Partner with the Link product team to gain early exposure to new features.
• Serve as the internal voice of the customer to drive product and feature request prioritization.
• Identify and summarize trends in checkout UX, wallets, passkeys, and network-based authentication, providing actionable insights to product stakeholders and sales.
• Act as an escalation point for complex technical issues and work with Stripe’s engineering team to resolve them.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• Approximately 25% travel is anticipated.

The role focuses on online payments and includes designing checkout experiences and payment flows for B2C and B2B enterprises. It involves helping customers use Stripe Link, Stripe’s one-click checkout network, to reduce cart abandonment, improve returning-customer conversion, and create seamless payment experiences at scale.

Requirements

Minimum Requirements

• 7+ years of experience in a pre-sales, solutions architecture, or technical consulting role focused on online payments or e-commerce.
• Strong working knowledge of checkout optimization, including conversion metrics, cart abandonment, and the UX and technical levers that influence them.
• Familiarity with payment authentication standards, including 3DS, passkeys, and network tokenization, and their impact on authorization rates.
• Experience designing payment flows and integrations for large enterprises, including multi-market and multi-currency scenarios.
• Strong knowledge of software engineering and API integration patterns.
• Exceptional communication, presentation, and interpersonal skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Ability to build strong collaborative working relationships with business partners.
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications.
• Experience with A/B testing or analytics frameworks for checkout optimization.
• Familiarity with wallet and one-click checkout ecosystems, including Apple Pay, Google Pay, PayPal, and Shop Pay.
• Experience as a subject matter expert in a relevant industry, vertical, or product.