Staff Program Manager, Technical Education

Details

Airbnb is seeking an exceptional and creative individual to deliver innovative learning experiences for technical teams. The Staff Program Manager, Technical Education will execute technical learning programs, including Engineering Education programs focused on AI Education, as well as engineering and data education initiatives. The role focuses on organizational impact, experimentation, learning science, measurement, scalable learning experiences, and operational excellence.

Responsibilities

• Collaborate on and develop program strategy for technical programs, including AI Enablement, AI Education, Machine Learning Education, Data Education, and Engineering Education.
• Design content and project-manage in-person and virtual technical learning events and forums for the Technology organization.
• Develop and execute strategies for asynchronous and synchronous technical learning experiences.
• Build community and foster connections across the technical organization through learning events, executive stakeholder management, and support for internal contributors and subject-matter experts.
• Coordinate in-person and virtual event logistics, course enrollment, and learning materials.
• Measure, track, and analyze the effectiveness of initiatives using data to drive decisions and experimentation.
• Build trusted relationships with senior business leaders across multiple groups and geographies.
• Partner with stakeholders, subject-matter experts, senior leaders, external speakers, vendors, and consultants.
• Improve operational excellence by streamlining processes, tools, templates, and communication channels.
• Develop project plans, documentation, and communication plans.
• Create training materials, slide decks, job aids, and other learning assets.

Requirements

• 8+ years of experience guiding strategy and execution in a technical learning and development program or learning content management role.
• Direct prior experience in a technical field, such as software engineering, data science, or a related role.
• Strong understanding of Technology and Engineering organizations and their operations.
• Experience building and curating technical content for engineering or technical audiences.
• Experience with AI as an agent for developer productivity and knowledge of AI enablement for product development.
• Expertise in instructional design and content design best practices.
• Experience building and implementing programs, processes, and operational plans.
• Ability to manage multiple programs and initiatives while executing against a broad roadmap.
• Data-driven approach to evaluating and measuring learning experiences.
• Ability to produce clear, comprehensive, and well-structured documentation.
• Ability to build trusted relationships across diverse stakeholders and cross-functional partners.
• Consultative and collaborative approach when working with stakeholders, subject-matter experts, senior leaders, and external partners.
• Excellent written, verbal, presentation, interpersonal, and communication skills.
• Experience marketing and branding learning initiatives.
• Ability to adapt content and conversations to different audiences.
• Ability to apply graphic and visual design principles to learning materials, including presentations, job aids, and digital resources.
• Proficiency with presentation technologies, Google applications, and spreadsheets.

Location

The successful applicant must be based in San Francisco, California.

Compensation

The base pay range is $154,000–$191,500 USD. The role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Inclusion and Accommodation

Airbnb is committed to an inclusive hiring process and encourages qualified individuals to apply. Reasonable accommodations are available for candidates with disabilities.