Technical Program Manager

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet and put the global economy within everyone’s reach.

About the Team

Money as a Service (MaaS) oversees a diverse portfolio of Stripe’s core products and platforms. Its vision is to become the financial operating system for platforms and marketplaces globally. The team’s offerings facilitate the global movement and management of funds for users. The MaaS organization includes Connect, Money Management, and Crypto.

Responsibilities

• Lead complex programs across multiple engineering, product, finance, legal, compliance, risk, and other cross-functional teams.
• Drive the functional and technical delivery of key team and organization-wide programs and initiatives.
• Partner with Engineering Managers, Product Managers, and other cross-functional stakeholders to define, scope, and deliver large programs.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs with clearly defined success criteria.
• Improve communication and operating practices to increase team productivity and efficiency.
• Define and produce high-quality written proposals, communications, and documentation.
• Use data and acquired knowledge to drive strategic decisions at the engineering leadership level.
• Create widely circulated plans, drive consistency and clarity, and build alignment across teams.
• Influence peers and leaders, build consensus, and operate effectively in ambiguous situations.

Requirements

Minimum Requirements

• 6+ years of experience in software engineering, systems engineering, and/or technical program management.
• Excellent analytical skills, including the ability to digest complex information and make recommendations.
• A track record of providing program management throughout all phases of software development, from kickoff to launch, demonstrating critical thinking, challenging established practices, and providing thought leadership.
• Strong written and verbal communication skills, with the ability to build relationships with stakeholders, teams, and senior leaders.
• Experience driving internal and external process improvements across multiple teams and functions.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines and time zones.
• Ability to understand how functionality comes together across products and platforms to deliver user value, proactively identify and mitigate delivery risks, and propose and drive technical solutions.
• User-first and customer-focused mindset.

Preferred Qualifications

• Experience in a global fintech or banking organization.