Solutions Architect, Platforms, UK

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Solutions Architecture Team partners with users to realize their full potential through the adoption of prescriptive solutions that drive growth and success. The team influences revenue growth across Stripe’s product portfolio and collaborates with sales, support, product management, and Stripe’s executive team to provide the best experience to valued customers.

Responsibilities

• Serve as a key member of the Platform account team, helping define customer strategy, identify and close complex opportunities, and accelerate solution adoption.
• Understand and align with customers’ product and business roadmaps, uncovering opportunities for Stripe to accelerate their progress.
• Act as a trusted advisor and provide thought leadership to business and technical stakeholders, including CIOs, CTOs, COOs, CROs, CDOs, Heads of Product Engineering, and Heads of Payments.
• Understand customers’ business objectives and design and apply Stripe solutions to address their challenges.
• Conduct business analysis and research on customers, industries, and competitors to support business growth.
• Expand Stripe’s footprint within existing accounts into new global markets and business units by introducing new capabilities and local payment methods.
• Build consultative relationships with C-level executives and technical decision-makers.
• Architect business models that support new monetization opportunities and growth for both users and Stripe.
• Travel approximately 25% to connect with users in person and collaborate internally.

Requirements

• 7+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Experience in payments, billing, invoicing, issuing, banking, or fintech.
• Executive engagement skills and presence, with the ability to establish relationships with key decision-makers and build credibility at all levels.
• Effective group-facilitation skills and confidence leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures.
• Experience advising enterprise-grade digital-native, SaaS, platform, or marketplace companies.
• Experience identifying business priorities, formulating technology strategies, and designing end-to-end business solutions.
• Deep technical acumen, interpersonal and leadership skills, and the ability to become a trusted advisor to senior executives.
• Strategic and creative thinking, proactive problem-solving, ownership, and a positive approach when facing difficult obstacles.
• Superior verbal and written communication skills in English.

Preferred Qualifications

• Prior consulting experience.
• Experience at a growth-stage internet or software company.
• Background writing code in Ruby, Python, JavaScript, Java, Go, or another primary deployment language used by Stripe.