UX Researcher

Details

The User Researcher demonstrates critical thinking beyond business requests and operates independently in all operational research tasks. The role leads core end-to-end research activities, including defining research objectives and hypotheses, selecting methodologies, executing studies, analyzing results, and communicating findings.

Responsibilities

Research Skills

• Evaluate research opportunities by determining their importance, urgency, and impact for the team.
• Challenge details of inbound research requests and propose effective research solutions.
• Execute research projects using existing skills while continuously expanding research breadth and depth.
• Integrate quantitative and qualitative research approaches.
• Triangulate findings, methods, and theories with others.
• Maximize the value and efficiency of research by applying internal and external secondary research and expert inspection methods.
• Adopt and adapt established methods according to product and project situations, and innovate new methods in collaboration with more senior researchers.
• Learn and use common research software tools for surveys, diary studies, and analysis.
• Apply data compliance and ethical principles in all research activities.

Business Impact

• Develop research activities and insights to answer key business questions effectively and efficiently.
• Focus insights on informed decision-making related to company, business unit, or track priorities; product value propositions; product design; market communications; and market strategy.

Collaboration

• Drive cross-disciplinary and cross-departmental collaboration through research insights and activities.
• Collaborate efficiently with other researchers and disciplines, with a clear commitment to shared ownership.
• Communicate effectively by tailoring communication style to different audiences, remaining concise and clear, and being open to input and feedback.

Research Community Contributions

• Contribute to the research community through activities such as special-topic workgroup participation, coaching or mentoring core and junior researchers, and conducting hiring phone screens.

Requirements

• A master's degree or PhD, or an undergraduate degree in a field focused on research with human subjects, such as HCI, Cognitive Science, Psychology, or Sociology; a similar background may also be considered.
• Solid research design fundamentals.
• Data collection and analysis skills.

Engagement Details

• Independent contractor position.
• Project duration: 6 months.
• Timeline: October 22, 2026 to April 21, 2027.
• Project ID: 14754-1.