Senior Product Manager - TA

Details

The Senior Specialist Technology Solutions is end-to-end accountable for all product deliverables in their respective product area and provides input to the overall HR product roadmap. The role works with functional owners in Centers of Expertise and People Operations to ensure that People systems and technologies support effective and cost-efficient processes.

The Senior Specialist Technology Solutions is accountable for the full life cycle of their products, including inspiration, requirements gathering, vendor selection, solution design and configuration, deployment, sustainment, adoption, solution retirement, and total cost of ownership. The Product Manager works closely with People Systems, Technology, and IT Services teams responsible for integration with the Booking ERP, vendor management, configuration and development, and the run and sustain strategy.

Responsibilities

• Scan the latest technology trends in the respective product area and share them with functional owners.
• Understand functional strategy, processes, and ways of working, and align with functional owners on priorities and plans.
• Provide input to business cases, particularly regarding product deliverables.
• Translate functional and business requirements into technology solutions, ideally leveraging out-of-the-box processes and functionality from preferred technology vendors. Apply principles of standardization, simplicity, and user-centered design.
• Provide IT Services configuration teams with configuration input and support relevant testing activities.
• Work with regional People Systems and Technology teams to deploy technology solutions.
• Work with IT Services on solution run and maintenance according to the IT Services technology operating model.
• Act as the single point of contact for potential escalations involving functional owners, IT Services, and technology providers.
• Work with People Systems solution architects and overall ERP architects to ensure solutions are integrated into the People Systems and technology landscape, Booking.com ERP architecture, and related roadmaps.
• Review, prioritize, and test releases in collaboration with functional owners, IT Services configuration teams, and strategic vendors.
• Support change management and communication activities where necessary.
• Conduct cloud security and compliance assessments in accordance with IT security processes and practices to ensure data protection.
• Work with functional owners and regional People Systems teams to maximize solution adoption and continuous improvement, leveraging OPEX methodology and metrics where possible.
• Assess when solutions should be decommissioned and replaced, working closely with IT Services teams.
• Collaborate with strategic vendors, including Workday, SAP, and Greenhouse, to ensure their roadmaps reflect Booking.com technology needs. Attend user groups and vendor conferences and participate in co-innovation activities where necessary.

Requirements

• Very strong functional knowledge of the relevant Center of Expertise area, including strategy, processes, and best practices.
• Solid HR technology product knowledge.
• Good understanding of technology requirements, ways of working, and standards.
• Good project and stakeholder management skills.
• Fluent English.
• Deep product knowledge of the People systems and technologies owned by the role.
• Proven track record of taking ownership and successfully delivering results in a fast-paced environment.
• Good understanding of basic systems engineering, information and risk guidelines, and systems architecture standards.
• Solid understanding of the relevant HR sub-functional area, including strategy, processes, and best practices.
• Good working knowledge of Workday and other HR cloud solutions.
• Understanding of Agile, waterfall, design thinking, process mapping, and project management methodologies.
• Good understanding of the IT landscape in the relevant functional area.
• Working knowledge of APIs, architecture, SaaS, PaaS, and DaaS.
• Curious, self-driven, inspirational, business-driven, and cost-conscious.