Data Scientist, Platform and B2B Products

Details

About the Team

OpenAI’s Platform team powers how millions of developers and enterprises build with our models. We provide APIs and agentic solutions used by global startups and Fortune 500s. We work closely with product, engineering, design, and go-to-market to build a world-class platform that pushes the frontier of AI capabilities.

About the Role

As a Data Scientist on the Platform team, you will drive a data-driven culture for OpenAI’s API and B2B solutions. You’ll define the metrics that matter for developer success and enterprise value, measure the impact of new models and features, and partner with PMs and engineers to improve model quality, reliability, latency, and cost. Your work will shape how thousands of products adopt agentic AI.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Responsibilities

• Embed with the Platform product team as a trusted partner, uncovering ways to improve developer experience, reliability, and usage growth.
• Define north-star metrics across the developer funnel (activation, retention, growth), as well as latency/cost guardrails for new features and models.
• Design and interpret A/B tests and controlled rollouts (e.g., new model versions, pricing/limits, new API features, new B2B products).
• Build source-of-truth dashboards and self-serve data tools for product, engineering, and go-to-market teams.
• Translate product learnings into actionable feedback for Research (e.g., failure modes, eval gaps, model response quality).

Requirements

• 5+ years in a quantitative role in ambiguous, high-growth environments (platforms, APIs, or B2B products a plus).
• Depth in SQL and Python, with a track record proposing, designing, and running rigorous experiments.
• Experience defining and operationalizing metrics from scratch (including reliability/latency/cost and safety).
• Strong cross-functional communication with PMs, engineers, and executives.
• Strategic instincts beyond p-values—clear thinking about tradeoffs and business impact.

Nice to Have / Preferred

• Background in developer platforms, observability, or usage-based pricing/quotas.
• Experience connecting offline evals to online product impact.
• Prior work in NLP/LLMs or agentic systems, or in enterprise analytics for B2B products.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core.

OpenAI is an equal opportunity employer and provides background checks and reasonable accommodations for applicants with disabilities.

Compensation & Benefits

• Compensation range shown for this role: $255K - $405K base (offers equity). Base pay may vary depending on market location, job-related knowledge, skills, and experience. Total compensation may include equity, performance-related bonus (for eligible employees), and benefits.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) with employer match.
• Paid parental and medical/caregiver leave.
• Flexible PTO and paid company holidays/office closures.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend; daily meals in offices and meal delivery credits as eligible.
• Relocation support for eligible employees and other fringe benefits.