Data Scientist, Product

Details

Our Applied team brings OpenAI technologies to consumers and businesses around the world. We collaborate across research, engineering, design, and business functions to turn cutting-edge AI advancements into impactful real-world applications. The team has been behind notable product launches (ChatGPT, API, Sora), creating tools that help developers write code, enable businesses to operate more efficiently, and empower individuals to learn and create. As AI capabilities rapidly evolve, the team focuses on ensuring that products are safe, accessible, and beneficial to all.

About the role

As a Data Scientist on the Applied Product team, you will contribute to a data-driven product development culture for consumer and enterprise products at OpenAI. This is critical as products reach millions of users and businesses worldwide. You will be expected to define north-star metrics, design A/B tests, and establish source-of-truth dashboards that the entire company can use to answer product questions. Most importantly, you will be a core member of the product development team.

This role is based in San Francisco, CA or Seattle, WA. The team uses a hybrid work model of 3 days in the office per week and offers relocation assistance to new employees.

Responsibilities

• Embed with the product development team as a trusted partner, uncovering new ways to improve the product and drive growth.
• Define and interpret A/B tests that help answer critical questions about the impact of model and UX changes to the product.
• Establish a data-driven product development culture by defining, tracking, and operationalizing feature-, product-, and company-level metrics.
• Develop and socialize dashboards, reports, and other ways of enabling the team and company to answer product data questions in a self-serve way.

Requirements

• 5+ years experience in a quantitative role navigating highly ambiguous environments, ideally as an early data scientist or product analyst at a hyper-growth product company or research organization.
• Experience proposing, designing, and running rigorous experiments with clear insights and product recommendations utilizing SQL and Python.
• Experience defining, implementing, and operationalizing new feature and product-level metrics from scratch.
• Excellent communication skills with demonstrated ability to communicate with product managers, engineers, and executives alike.
• Ability to generate strategic insights beyond the paradigm of statistical significance testing.

Preferred / Nice-to-have

• Strong programming background, with the ability to run simulations and prototype variants.
• Experience validating quantitative insights with qualitative methods (e.g., surveys, user research).
• Demonstrated prior experience in NLP, large language models, or generative AI.

Location & working model

• Based in San Francisco, CA or Seattle, WA.
• Hybrid: typically 3 days in the office per week.
• Relocation assistance available for eligible new employees.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company emphasizes safety and human-centered design in deploying AI systems. OpenAI is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks will be administered in accordance with applicable law.

Benefits

• Base pay within the published range, plus equity and performance-related bonus for eligible employees.
• Medical, dental, and vision insurance with employer contributions to Health Savings Accounts.
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks).
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
• 13+ paid company holidays and multiple coordinated company office closures throughout the year.
• Mental health and wellness support; employer-paid basic life and disability coverage.
• Annual learning and development stipend, daily meals in offices, meal delivery credits as eligible, relocation support for eligible employees, and other taxable fringe benefits such as charitable donation matching and wellness stipends.