Engineering Manager B2B Platforms

Details

You will lead the B2B Delivery and Billing Engineering team, responsible for business-critical platforms supporting order delivery and billing at enterprise scale. The platforms are undergoing major transformation as part of Eneco's Revolution IT modernisation programme.

The role combines people leadership, platform delivery, operational stability, stakeholder management, and supplier governance. You will lead an internal team of approximately eight engineers, solution consultants, and functional maintenance specialists, supported by external staff. You will also manage suppliers against contract, budget, and SLA targets.

Responsibilities

Team Leadership and Development

• Lead the B2B Delivery and Billing Engineering team in delivering change and maintaining business-critical platforms and solutions.
• Manage and develop an internal team of approximately eight FTE, including Microsoft Dynamics, data, and test automation engineers, solution consultants, and functional maintenance specialists.
• Build a motivated, high-performing team culture based on accountability, ownership, and continuous improvement.
• Set clear standards and expectations, support individual development, and create an environment where people can grow.

Roadmap and Stakeholder Management

• Collaborate with internal B2B stakeholders to understand, prioritise, and translate requirements into roadmaps and actionable backlogs.
• Develop and maintain the technical roadmap, standards, and best practices for the Delivery and Billing platforms in line with Enterprise Architecture.
• Act as a bridge between technical delivery and business stakeholders, translating complexity into clarity.
• Work with the Revolution programme team on transformation workstreams affecting the Delivery and Billing domain.

Platform Delivery and Operations

• Own the delivery of change and the stability, reliability, and performance of the Delivery and Billing platforms.
• Work with UMAX 365 and its core technologies, including Microsoft Dynamics Finance & Operations and CRM.
• Balance innovation and operational efficiency with the requirements of running live, business-critical systems.
• Ensure solutions are delivered on time, within budget, and to the required quality standards.

Supplier and Partner Management

• Manage external suppliers and partners against contract, budget, and SLA targets.
• Hold third-party delivery teams accountable for quality, timeliness, and performance.
• Govern supplier relationships while protecting Eneco's interests and maintaining effective working partnerships.

Requirements

• Bachelor's degree in IT, Project Management, or a related field.
• At least five years of experience in team management or a lead role with direct HR responsibility for a sizeable team.
• Proven experience managing suppliers and partners and holding third-party delivery teams accountable to performance standards.
• Background in project or programme management, including work on large transformation programmes, leading workstreams, and collaborating with programme leads and stakeholders.
• Demonstrable accountability for delivering and operating solutions using industry-standard platforms at enterprise scale.
• Deep knowledge of standard software packages and implementations.
• Microsoft Dynamics Finance & Operations experience is strongly preferred.
• Experience in the energy sector is a strong plus.
• Experience with delivery and billing processes in a large enterprise setting is a strong plus.
• Strong communication skills and the ability to bridge technical vendors and business stakeholders.
• A strong sense of ownership for platform stability, reliability, and performance.
• Practical problem-solving skills and the ability to address delivery challenges while maintaining technical alignment.
• Ability to build and sustain relationships with engineers, senior business leaders, and other stakeholders.

Benefits

• Gross annual salary between €71,500 and €105,000, including FlexBudget and 8% holiday allowance.
• Depending on the role, a bonus or collective profit sharing.
• FlexBudget can be paid out, used to purchase additional holiday days, or saved.
• Professional training and personal and career development opportunities.
• Hybrid working: 40% in the office, 40% from home, and 20% flexible.
• With manager approval, the option to work abroad within approved countries for up to three weeks per year, with a maximum of two consecutive weeks.
• Flexible working hours and the option to work from home where the role allows it.
• Workplace adjustments for employees with physical or sensory disabilities.