ITAV Deployment Engineer

Details

OpenAI’s IT organization supports the deployment of artificial general intelligence by providing seamless technological support and solutions. The ITAV Deployment Engineer will deliver audiovisual systems for new offices, expansions, and refresh projects, transforming approved designs into installed, configured, and tested systems. The role coordinates integrators and site dependencies from project inception through delivery, commissioning, acceptance, and operational handoff.

Responsibilities

• Deliver AV build packages for new offices, expansions, and refreshes using approved designs, room standards, and installation requirements.
• Coordinate the ITAV workstream for office construction projects, aligning requirements, schedules, dependencies, and handoffs with Capital Builds, Network Security, Workplace Design and Construction, and other partners.
• Review drawings, equipment lists, site conditions, and integrator plans; identify missing prerequisites and raise design exceptions before installation.
• Coordinate equipment staging, installation sequencing, vendor deliverables, and site access with integrators and internal project partners.
• Configure conferencing endpoints, Q-SYS controls and audio processing, and AV-over-IP connections according to approved designs.
• Prepare device and port records and coordinate IP addressing, DNS, DHCP, VLAN, and connectivity requirements with Network Engineering.
• Commission rooms end to end, testing audio, video, control, conferencing, content sharing, monitoring, and recovery against documented acceptance criteria.
• Diagnose installation and integration failures, maintain a prioritized punch list, and retest fixes before accepting completed work.
• Deliver configuration backups, as-built markups, inventory, test evidence, and support instructions; train receiving technicians and complete operational handoff.
• Identify repeatable deployment work and automate it using AI, agentic workflows, and basic scripting. Maintain reusable checks and templates, validate results, and obtain engineering review for changes to shared standards.

Requirements

• Hands-on experience installing, configuring, and commissioning enterprise conference room AV systems from technical designs.
• Experience reading AV signal-flow drawings, equipment schedules, and installation plans, and recording accurate as-built changes.
• Practical experience configuring conferencing hardware and platforms such as Logitech, Cisco, Google Meet, Zoom, or Microsoft Teams.
• Experience configuring and troubleshooting Q-SYS audio and control systems, including signal routing and reusable configuration components.
• Working knowledge of AV-over-IP technologies such as Q-LAN, Dante, and NDI, with the ability to isolate signal, configuration, and transport faults.
• Practical networking knowledge covering IP addressing, VLANs, DNS, DHCP, and multicast, with sound judgment about when to involve Network Engineering.
• Experience coordinating integrator work, site prerequisites, equipment readiness, defects, and commissioning milestones within an assigned project.
• Experience working cross-functionally with Workplace Design and Construction partners to deliver new office construction projects.
• Ability to verify the complete meeting experience, document technical acceptance, and prepare usable configuration records and support handoffs.
• Clear communication and demonstrated ability to build, test, and maintain AI and agentic workflows using scripting or configuration tools to automate repeatable deployment work.
• Experience contributing reusable Q-SYS components or shared deployment tooling is a plus.
• Experience delivering office AV across multiple locations or working with room scheduling and signage endpoints is a plus.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. The company is an equal opportunity employer and provides reasonable accommodations to applicants with disabilities. Background checks are administered in accordance with applicable law.