Principal Technical Program Manager, Performance

at Reddit

📍 United States

USD 260,800-365,100 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Data Science Experimentation @ 4 Networking @ 4 Observability @ 8 Reporting @ 6 Technical Leadership

Details

Role Overview

Reddit is looking for a Principal Technical Program Manager, Performance to lead company-wide programs that improve the speed, reliability, and quality of Reddit’s user experience.

This role partners with engineering leaders in product engineering, infrastructure, client platforms, data science, and senior technical leadership to make performance a measurable, durable, and consistently protected part of how Reddit builds and ships software.

Responsibilities

Own and drive programs across Reddit’s Performance portfolio, spanning mobile and web performance, client reliability, critical user journeys, observability, experimentation guardrails, release quality, and long-term performance operating mechanisms.
Partner with Client Platforms, product engineering, Infrastructure, data science, and senior technical leaders to translate performance strategy into executable programs across mobile, web, and shared platform systems.
Define and drive the operating model for sustained performance improvement, including:
- how teams prioritize work
- how success is measured
- how regressions are prevented
- how risks are escalated or resolved
Drive organizational change required for performance to become a durable part of Reddit’s engineering culture, moving teams from reactive efforts to shared standards and repeatable mechanisms.
Develop communication and enablement mechanisms to bring engineers and leaders along, including leadership forums, working groups, documentation, decision reviews, and narratives connecting performance work to user and business outcomes.
Build measurement systems that distinguish real user experience improvement from shallow metric movement.
Drive performance governance and adoption while preserving team ownership, ensuring user experience, reliability, release quality, experimentation discipline, and business guardrails are not afterthoughts.
Use technical judgment to challenge assumptions, identify systemic risks, and guide tradeoffs across client architecture, observability, experimentation, release health, and production reliability.

Requirements

14+ years of experience across technical program management, engineering, infrastructure, client platforms, mobile or web platforms, performance engineering, reliability, observability, or related technical domains.
Led multi-year, multi-organization technical programs with executive visibility and ambiguous ownership; comfortable operating with senior executives while understanding technical details.
Deep fluency in performance and reliability systems, including client platforms, app health, observability, experimentation, release quality, user journey measurement, infrastructure, or production readiness.
Ability to reason about user experience beyond individual metrics (platform tradeoffs, technical debt, regression prevention, and organizational mechanisms required to make improvements last).
Highly data-driven, skeptical of shallow metrics; can build measurement systems connecting technical improvements to user, business, and engineering outcomes.
Exceptional cross-functional operator and communicator: bring people together, create clarity, build trust across functions, and translate complex technical and organizational change into clear narratives.
Led meaningful organizational change by shifting behavior across teams (listening to concerns, creating shared language, making the desired path easier than the status quo).
Outcome-focused execution (not status reporting or activity metrics).
Pragmatic and iterative approach: introduce structure without constraining teams.

Preferred Qualifications

Experience leading performance, reliability, client platform, mobile platform, web platform, infrastructure modernization, observability, or experimentation programs at large scale.
Experience with mobile or web performance, including app startup, rendering, media delivery, networking, caching, crashes, hangs, release quality, or user journey performance.
Experience building durable operating mechanisms after incident, war room, or Code Yellow style mobilizations.
Experience with experimentation systems, holdouts, guardrail metrics, and tradeoff decisions across user experience, engagement, and business metrics.
Experience building adoption strategies for internal platforms, observability systems, performance tooling, or engineering practices.
Experience working in fast-moving environments where technical strategy, organizational design, and execution mechanisms are evolving simultaneously.

Benefits

Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs (workspace, professional development, caregiving support)
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave

Pay Transparency

Base salary range: $260,800 - $365,100 USD
In addition to base salary, the job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive commission.