Used Tools & Technologies
Not specified
Required Skills & Competences
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Security @ 3
Communication @ 3
Planning @ 3
Prioritization @ 3
ServiceNow @ 5
Compliance @ 3
Agile @ 2
AI @ 3
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
A great employee experience is foundational to our ability to build world-class products and services for our clients. At Bloomberg, our internal platforms reflect our commitment to creating a workplace that is inclusive, informed, and connected. Our employee experience stack supports every Bloomberg employee in doing their best work, both individually and as part of our global community.
Our mission is to ensure that all employees feel engaged, empowered, and inspired through seamless, intuitive, and impactful platforms that foster collaboration, promote inclusivity, and celebrate our shared values—whether in the office or remote.
Our Team
The Facilities and Space Management workstream enables integrated facilities systems and tools to deliver safe, functional, and adaptable workplaces. This includes tools for space management, facilities maintenance, portfolio management, lease administration, and capital projects management. Our goal is to enhance employee experience and productivity while optimizing space, services, and resources. The systems and tools support our business stakeholders in managing a portfolio of 160+ locations globally around the world where our 25,000 employees collaborate and innovate every day.
Role overview
As a Product Analyst supporting Facilities and Space Management, you will partner with Product Managers and engineering teams to deliver scalable, data-informed workplace systems. You will analyze complex facilities workflows, evaluate system capabilities, and generate insights that guide roadmap decisions across our systems portfolio. This role blends product analysis, systems strategy, and enterprise workplace technology expertise.
Responsibilities
- Manage workplace systems ecosystem and identify opportunities to simplify workflows and expand capabilities
- Partner with cross-functional teams to identify user needs and system opportunities
- Leverage AI and automation to improve efficiency and discoverability of workplace services
- Provide insights that guide roadmap planning, adoption, optimization and build vs. buy decisions
- Enhance existing solutions and implement new workplace solutions that meet user needs
- Ensure workplace solutions meet enterprise standards for compliance, security and scalability
- Analyze space management workflows including stacking & blocking, allocation, reservations, and move execution
- Evaluate IWMS capabilities and identify optimization opportunities
- Support roadmap prioritization with data-driven insights
- Leverage AI tools for product research, prototype development, and spec-driven requirements
- Develop KPIs to measure adoption, utilization, and operational efficiency
- Partner with stakeholders across Facilities, Real Estate, and Workplace Experience
- Contribute to build vs. buy analyses and vendor evaluations
- Ensure systems meet enterprise standards for security, compliance, and scalability
Requirements
- 5+ years working with workplace systems such as ServiceNow Workplace Service Delivery, IBM Tririga, Accruent, Eptura, etc.
- Experience as a workplace systems consultant and/or system architect
- Strong understanding of the IWMS ecosystem, related solutions and workplace platforms
- Strong understanding of space management workflows (planning, stacking & blocking, space allocation, desk assignment workflows, move execution)
- Experience managing SaaS configurations for workplace systems in an enterprise environment
- Strong analytical skills, with the ability to synthesize insights from system, support and user data
- Excellent communication and collaboration skills across technical and non-technical teams to gather requirements, clarify issues, and share product updates
- Experience with documenting internal workflows, user needs, and system interdependencies
- Familiarity with agile product development and iterative product delivery practices
Nice to have
- 3+ years working with ServiceNow products (Workplace Service Delivery, HR Service Delivery, Knowledge Management, IT Service Management, Workflow Data Fabric / Integration Hub)
- Experience with critical infrastructure solutions such as MCIM
- Understanding of workplace workflows related to reservations, wayfinding, digital mapping
- Experience with IoT devices such as sensor technology for air quality, presence, etc.
- Experience with preventative and proactive maintenance and critical infrastructure/facilities workflows
Salary
Salary Range: 140,000 - 180,000 USD Annual + Benefits + Bonus
Benefits
The company offers a comprehensive benefits plan that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) with match, life insurance, and various wellness programs. The Company does not provide benefits directly to contingent workers/contractors and interns.
Application
Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success. Apply via the provided application link.