Product Manager, Safeguards (Account Integrity & Abuse)

Details

Anthropic is seeking a Product Manager for its Safeguards team to own the ideation, design, development, and deployment of safeguards systems and related product user experience. The role focuses on advancing frontier models safely across Claude.ai, the first-party API, and external cloud providers. You will work with research and product teams to develop detections, evaluations, interventions, and tools to measure and mitigate deployment and user risks.

Responsibilities

• Determine how to build safety into Anthropic’s frontier models, AI products, and customer experiences by combining upstream safety-by-design approaches with downstream defenses.
• Work across Claude.ai, the first-party API, and external cloud providers.
• Write safety evaluations and communicate externally about safety.
• Drive impact through prioritization, clearly defining problems, solution options, business and technical tradeoffs, and MVP versus ideal-state requirements.
• Align and collaborate with policy, enforcement, research, engineering, and cross-functional stakeholders.
• Understand the AI landscape and ecosystem to plan mitigations for deployment risks involving increasingly powerful models and determined adversaries.
• Lead the development of metrics covering the area, system performance, and blind spots to inform future project planning.

Requirements

• Ability to make technical tradeoff decisions, ideally with experience working with policy experts, AI/ML research engineers, and software engineering teams to design and build state-of-the-art safety systems.
• Strong understanding of how products are used, their safeguards concerns, and how to provide effective solutions.
• Demonstrated ability to build product and engineering strategy across multiple cross-functional teams in a rapidly changing environment.
• Experience designing and building metrics to evaluate risks, system performance, and user impact, and making clear tradeoffs based on those metrics.
• Ability to navigate and prioritize rapidly changing product specifications and bring clarity across different domains.
• Demonstrated judgment and decision-making in ambiguous situations.
• Experience planning, building, launching, and measuring new products or systems in a zero-to-one environment.
• Ability to clearly communicate complex technical concepts to non-technical audiences in written and verbal communication.
• Ability to think creatively about the risks and benefits of new technologies and beyond existing checklists and playbooks.
• Five or more years of product management experience, with a focus on understanding problems quickly, building roadmaps with tractable progress, and working with data, detection and interventions, infrastructure and tools, and/or evaluations.
• A bachelor's degree or equivalent combination of education, training, and experience.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and office space for collaboration. Anthropic sponsors visas and states that it makes every reasonable effort to obtain a visa when an offer is made, with support from an immigration lawyer. Staff are currently expected to work from an Anthropic office at least 25% of the time, although some roles may require more office time.