Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Change Management @ 4
Communication @ 7
Compliance @ 4
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
You will work as a senior functional specialist responsible for keeping Eneco's SAP systems stable, coordinating software releases, and driving continuous improvement across the platform. The role supports SAP systems used by field engineers, asset managers, and operations teams in Eneco's asset-intensive environment.
Responsibilities
Functional Support and Incident Management
- Provide advanced functional support across SAP S/4HANA EAM (Enterprise Asset Management), PS (Project Systems), DMS (Document Management System), SAP Service and Asset Manager, and SAP Field Service Management.
- Diagnose and resolve complex system incidents, coordinating internal teams and external suppliers to restore service quickly and structurally.
- Monitor system stability and performance, flag risks early, and act before issues escalate.
- Manage user access and authorisations in line with compliance requirements.
Release Coordination and Testing
- Coordinate software releases end to end, from intake and planning through testing, validation, and post-release monitoring.
- Review user stories, define test plans, and execute or coordinate functional testing before go-live.
- Act as the quality gate to ensure only accepted and verified changes reach production.
- Work with developers, business analysts, and suppliers to align requirements, timelines, and acceptance criteria.
Continuous Improvement and Stakeholder Management
- Conduct root cause analyses on recurring incidents and translate findings into structural improvements.
- Drive improvements with internal teams and external partners, focusing on lasting solutions rather than temporary fixes.
- Advise on functional design decisions and process optimisation across the SAP landscape.
- Communicate with business stakeholders, IT colleagues, and management, translating platform complexity into plain language.
- Support the development of the broader functional management organisation.
Requirements
- 5+ years of functional support experience within SAP environments.
- Hands-on experience with SAP S/4HANA EAM, PS, DMS, SAP Service and Asset Manager, and/or SAP Field Service Management.
- Experience coordinating software releases and executing functional testing.
- Background in incident management, root cause analysis, and working with external suppliers.
- Experience in an asset-intensive sector such as energy, utilities, infrastructure, or manufacturing is a plus.
- Strong understanding of SAP functional modules in an asset management and field operations context.
- Familiarity with Application Lifecycle Management (ALM) processes and tooling.
- Understanding of release management, change management, and quality assurance principles.
- Knowledge of relevant compliance and authorisation frameworks.
- Awareness of integration patterns between SAP and adjacent systems.
- Analytical, structured, collaborative, and focused on continuous improvement.
- Strong communication skills in both English and Dutch.
- Bachelor's degree in Information Technology, Engineering, Business Informatics, or a related discipline, or equivalent demonstrated experience.
Working Arrangements
You will join a cross-functional product and operations team at E9 level and work hybrid from Eneco's Rotterdam headquarters and from home. The expected arrangement is 40% office, 40% home, and 20% flexible working. With manager approval, working abroad within approved countries is possible for up to three weeks per year, with a maximum of two consecutive weeks.
Benefits
- Gross annual salary between €60,000 and €81,000, including FlexBudget and 8% holiday allowance, with a bonus or collective profit sharing depending on the role.
- FlexBudget may be paid out, used to purchase additional holiday days, or saved.
- Personal and professional development opportunities.
- Flexible working hours and the option to work from home where the role allows.
- Inclusive work environment and support for workplace adjustments where needed.
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