Workday Analyst

Details

Stripe’s People Systems team sits at the intersection of technology and human experience. The team partners with Corporate Technology, Finance, and the wider People team to build a scalable employee experience.

As a Workday Analyst, you will help administer and improve Stripe’s Workday environment. You will support operational, cyclical, and change-management activities while building technical depth across key Workday domains. You will work with People Systems teammates and cross-functional partners to turn well-defined requests into tested and documented system updates, owning assigned workstreams with guidance and partnering with senior teammates on complex changes, high-risk decisions, and system escalations.

Responsibilities

• Configure and administer assigned Workday capabilities across defined functional areas, including Core Human Capital Management, Security, Time Tracking, Absence, and Reporting.
• Complete recurring operational work, including system queue monitoring, Workday Inbox support, account monitoring, access updates, routine data requests, compliance activities, and employee lifecycle processes.
• Support configuration and reporting requests through Enterprise Interface Builder loads, compensation range and grade profile updates, entity work, organizational changes, and related data maintenance.
• Conduct functional impact analyses, support daily change-management triage, and escalate complex or high-risk changes through established review paths.
• Test Workday releases, new features, configuration changes, and cyclical processes, then document results and implementation guidance.
• Triage Workday requests, gather requirements, clarify intended outcomes, resolve assigned issues, and partner with People team stakeholders on practical solutions.
• Maintain support documentation and knowledge content, identify recurring issues and system gaps, and contribute to process and employee-experience improvements while following applicable security, access, and audit requirements.

Requirements

Minimum Requirements

• 3+ years of hands-on Workday configuration, administration, or human resources information system experience.
• Experience configuring or supporting Workday Human Capital Management, Reporting, Security, Time Tracking, Absence, Payroll, or other employee lifecycle processes.
• Experience supporting data loads, reporting requests, system changes, testing, or operational workflows in an enterprise human resources information system environment.
• Experience working with confidential information and business-critical processes with close attention to detail.
• Clear written and verbal communication skills, including the ability to document work, partner with stakeholders, and raise risks or blockers when needed.

Preferred Qualifications

• Experience working with cross-functional teams on system or process improvements.
• Experience with Workday Enterprise Interface Builders, calculated fields, and advanced, matrix, or composite reports.
• Experience supporting Workday releases, user acceptance testing, change management, or recurring People cycles.
• Workday certification or relevant Workday training.
• Experience in consulting or another role supporting internal or external clients.