Senior Solutions Engineer

📍 United States

USD 204,000-254,000 per year

SENIOR

✅ Remote

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

Communication @ 6 Compliance Grafana

Join as an early member of a high growth team working together to solve technical and customer problems the right way
Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical presentations to potential and existing customers
Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
Drive product conversations based on need and problems learned during customer interactions
Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

Ideally located on the West Coast of the US
5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running
Remote-first company: you would need to learn to work and collaborate with an international team
First class written and oral communication skills to collaborate with remote-first internal teams and with worldwide customers; able to articulate our value proposition and the technical advantages of our products
Love solving technical challenges and thrive on bringing creative solutions to our customers
Technical mindset and a desire to grow technically; great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience
Self-motivated, initiative, creative

100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key: global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days; compliance with local legislation where applicable
Compensation & Rewards: OTE compensation range (US) of $204,000 - $254,000; includes Restricted Stock Units (RSUs)