Solutions Architect, Enterprise Hunter

Details

Stripe is a financial infrastructure platform used by businesses worldwide to accept payments, grow revenue, and accelerate new business opportunities.

The Solutions Architecture Team partners with users to drive growth and success through the adoption of prescriptive solutions. The team collaborates with sales, support, product management, and Stripe's executive team to support valued customers.

Responsibilities

• Build consultative, trusted relationships with C-level executives and technical decision-makers.
• Provide business and technical thought leadership and advise customers on mission-critical business challenges.
• Architect business models that create monetization and growth opportunities for customers and Stripe.
• Serve as a key member of Stripe account teams and help define customer strategy.
• Identify and close complex opportunities and accelerate solution adoption.
• Align Stripe solutions with customers' product and business roadmaps.
• Advise stakeholders including CIOs, CTOs, COOs, CROs, CDOs, Heads of Product Engineering, and Heads of Payments.
• Understand customer business objectives and design Stripe solutions, including end-to-end transformation journeys, future roadmaps, architectures, and deep third-party integrations.
• Conduct business analysis and research on customers, industries, and competitors.
• Lead strategy engagements, customer discovery, executive briefings, presentations, workshops, solution demonstrations, and technical-win activities.
• Expand Stripe's footprint within existing accounts across global markets and business units by introducing new capabilities and local payment methods.
• Act as the voice of the customer by communicating insights, trends, and opportunities to leadership, product, and engineering teams.
• Participate in sales forecasting, Quarterly Business Reviews, and account and territory planning.
• Travel approximately 25% to meet users in person and collaborate internally.

Requirements

• 10+ years of experience in a similar customer-facing engineering role, such as solution consultant, solutions architect, or sales engineer, at a global software enterprise.
• Experience in payments, billing, invoicing, issuing, banking, or fintech.
• Executive engagement skills and the ability to establish relationships with decision-makers and build credibility at all levels.
• Effective group-facilitation skills and confidence leading customer meetings.
• Thorough understanding of the software development lifecycle and API architectures.
• Experience writing code in Ruby, Python, JavaScript, Java, Go, or another primary deployment language is a plus.
• Excellent spoken and written English communication and presentation skills.
• Ability to explain complex concepts to technical and non-technical audiences.
• Ability to operate independently in an ambiguous, fast-paced environment.
• Ownership mindset and passion for driving change.
• Ability to travel according to business needs.

Preferred Qualifications

• Prior consulting experience.
• Experience at a growth-stage internet or software company.