Specialist Solutions Architect, Radar (APAC)

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe's mission is to increase the GDP of the internet.

About the Team

Specialist Solutions Architects are domain experts aligned to specific Stripe solutions and customer buying centers. They have in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. They align with specialist product sellers on deals, advise the broader pre-sales team on complex opportunities, support pipeline development and revenue attainment, serve as advisors on go-to-market sales plays, and provide insights to product and engineering teams.

Stripe Radar is Stripe's integrated fraud and risk management platform. The Radar team's mission is to evolve from a payment fraud product into a unified risk intelligence platform that protects businesses from financial loss, including payment fraud, account takeovers, first-party misuse, and policy abuse.

Responsibilities

• Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally.
• Demonstrate understanding of fraud and risk management trends, including AI-powered detection, processor-agnostic architectures, payment fraud, policy abuse, account takeover, and first-party misuse.
• Develop expertise in architectures for advanced fraud systems, including rule management, machine learning model tuning, and manual review optimization.
• Understand risk and identity integrations such as device fingerprinting, identity verification, bot mitigation, and case management.
• Define and share best practices and reusable assets with the broader go-to-market organization.
• Create and refine reference architectures based on product enhancements and customer feedback.
• Partner with the Radar product sales team on complex opportunities, leading solution strategy and owning key customer relationships.
• Partner with the Radar product team to gain early exposure to new products and features.
• Serve as the internal voice of the customer, informing product and feature prioritization through insights on the competitive landscape and emerging fraud vectors.
• Act as an escalation point for complex technical issues and work with Stripe's engineering team to resolve them.
• Stay current on competitive analysis and market differentiation.
• Support marketing events, including executive briefings, conferences, user groups, and trade shows.
• Educate product and engineering teams on market trends and influence the product roadmap.
• Create reusable assets and coach others on complex, high-value opportunities.

Requirements

Minimum Requirements

• 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety.
• Deep working knowledge of the fraud and risk ecosystem, including payment fraud, account takeover, first-party misuse, and policy or content abuse.
• Knowledge of risk management architectures, including rules engines, machine learning models, and manual review queues in fraud decisioning.
• Knowledge of fraud detection signals and data, including device and IP data, behavioral biometrics, identity verification, and graph-based analysis.
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how different technologies and systems interact.
• Exceptional communication, presentation, and interpersonal skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Ability to build strong collaborative relationships with business partners.
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• Strong proficiency in English and Mandarin. The role requires communication with customers based in the Greater China region.

Preferred Qualifications

• Experience integrating Stripe or other RESTful APIs into web applications.
• Experience with processor-agnostic fraud solutions and multi-processor payment environments.
• Experience with risk management for platforms and marketplaces, subscription services, and digital goods.
• Familiarity with liability shift programs, chargeback guarantees, and value-based pricing models for risk products.
• Understanding of extending fraud protection across the payment lifecycle, including payouts, in-person payments, and recurring billing.
• Experience as a subject matter expert in a relevant industry, vertical, or product.