Staff Experience Designer

Details

As a Staff Experience Designer, you will partner with writers, researchers, product specialists, and engineers to build beautiful, usable, forward-looking products. The role focuses on emotional connection, usability, accessibility, inclusive design, and creating online and offline experiences for Airbnb's global community.

Responsibilities

• Shape the evolution of the Airbnb platform from a design perspective while ensuring consistency with, and contributing to, brand and product architecture.
• Partner with Product Managers, Engineers, Data Scientists, Researchers, and Writers to define problems and goals, map user flows, prototype interactions, and launch products and services.
• Influence leadership decision-making through a clear point of view and independently define and solve highly complex problems.
• Provide indirect leadership and mentorship to a team of designers through end-to-end interaction and visual design for products and services serving a global audience.
• Anticipate business challenges and independently create product solutions.
• Indirectly lead designers, writers, program managers, researchers, product managers, and engineers as the de facto creative director of innovative projects.
• Build strong relationships with leaders inside and outside core product teams and manage executive stakeholders effectively.
• Apply an understanding of technological, business, and user opportunities and constraints.
• Scope project work in partnership with Product Managers and Engineers and help define the design process and timeline.
• Shape Airbnb's presence across EMEA, Latin America, and APAC by adapting core experiences to regional needs and feeding market insights into broader product strategy.
• Define and deliver an international roadmap covering tactical UI improvements and larger strategic initiatives.
• Model AI-enabled ways of working and provide senior design leadership.

Requirements

• Bachelor's degree or equivalent combination of education and progressive experience.
• 10+ years of experience as a designer or design leader.
• Excellent visual and interaction design skills and craft.
• Ability to define design direction and process and lead others through it.
• Ability to accurately scope personal and team work.
• Ability to motivate and drive small to medium-sized teams to transform a product.
• Demonstrated ability to help teams navigate ambiguity, set vision, and establish strategy for global products.
• Systems-thinking ability, including designing beyond digital interfaces and for offline experiences.
• Experience making complex information, tools, and services easily digestible for audiences.
• Strong storytelling, presentation, communication, and stakeholder management skills.
• Experience designing platforms and systems.
• Experience managing and collaborating with research and writing disciplines.
• Experience taking products, experiences, or services from 0 to 1, or redesigning major elements.

Benefits

• The role may be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Airbnb provides disability-inclusive application and interview accommodations.

Compensation

• United Kingdom annual pay range: £112,000–£140,000 GBP.
• The base pay range is annualized and may vary based on training, transferable skills, work experience, business needs, and market demands.

Work Arrangement

The position is described as US remote eligible. Occasional work at an Airbnb office or attendance at offsites may be required as agreed with the manager. Employees must live in a state where Airbnb, Inc. has a registered entity. The listing also specifies offices in London, United Kingdom.