Staff Product Manager, Billing

at Stripe

📍 United States
📍 New York City, United States
📍 South San Francisco, United States
📍 Seattle, United States

USD 214,300-321,500 per year

SENIOR

✅ Remote ✅ On-site

Tech Stack
Tag name is followed by "@" symbol and proficiency level value. About proficiency levels:

1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;

3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;

7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;

10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.

API @ 7 Communication @ 7 Customer Acquisition Data Modeling @ 7 Data Science Marketing @ 6 Payments Product Management @ 8

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Stripe Billing team builds software tools that help global businesses operationalize their commercial relationships with customers. The Billing platform supports different billing models, customer acquisition channels, and ways of issuing bills and collecting payments. Stripe also offers billing and SaaS analytics, revenue retention, and recovery tools to support the recurring revenue management needs of startups and large enterprises.

Responsibilities

As a Product Manager on Stripe Billing, you will:

Understand user needs and develop long-term product plans to solve categories of problems.
Shape product features that address user needs.
Drive the growth and usage of Stripe Billing products.
Meet with customers and collaborate internally with engineering, design, marketing, analytics, sales, and other customer-facing teams.
Identify the most important problems to solve and develop product solutions.
Work with engineering and design teams to scope work.
Articulate product vision and develop annual and quarterly plans.
Collaborate across functions to deliver solutions and help users succeed.

Product development at Stripe is highly collaborative, involving engineering, design, product marketing, data science, and customer-facing teams.

Requirements

Minimum Requirements

10+ years of relevant product management experience.
Strong technical skills, including the ability to understand software systems in depth, build robust integrations with the Stripe API, and contribute meaningfully to high-stakes discussions about API design, data modeling, and software architecture.
Strong customer empathy across different segments and personas, from startups to large enterprises and across engineering and finance functions.
Strong product sense, including the ability to understand user needs in depth and build effective product experiences.
Strong communication skills, including the ability to synthesize complex discussions, write succinctly, and present to senior stakeholders inside and outside Stripe.

Preferred Qualifications

Experience managing technical software products from infancy through scale.
Ability to internalize an entire cross-functional business and lead a comprehensive product vision.
Experience designing and building a multi-product platform.
Creative product thinking and a willingness to collaborate across engineering, analytics, marketing, design, and sales.
Strong written and verbal communication skills, with the ability to articulate customer problems precisely.
Motivation to improve users’ lives.
Experience starting or running a business.
A scrappy, execution-oriented approach.