Staff Software Engineer, Backend - Platform (Core AI Automation)
Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
AI @ 4
API @ 6
Agentic AI @ 6
Compliance
Customer Support
Distributed Systems @ 4
LLM @ 4
Machine Learning
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
At Coinbase, the Core Automation team within the Platform group is building Agentic AI systems that transform customer support and compliance processes. The team designs intelligent agents, orchestration frameworks, and measurement systems that deliver customer experiences at scale. This role owns the technical direction for production AI systems and builds primitives that scale automation across the company.
Coinbase is a remote-first, but not remote-only company. Employees are expected to meet quarterly for in-person working sessions called “surges.”
Responsibilities
- Architect and build Agentic AI systems that power compliance automation and other Operations workflows, including intelligent agents, orchestration, and guardrails.
- Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliable, with minimal hallucination.
- Lead the technical direction for distributed systems supporting AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership.
- Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond customer support and compliance.
- Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications.
Requirements
- 8+ years of software engineering experience.
- Demonstrated experience architecting distributed systems and shipping production AI/ML applications.
- Experience working with LLM-based applications.
- Familiarity with measuring and improving grounding, reducing hallucinations, and building reliability guardrails.
- Deep expertise designing APIs, orchestration layers, and evaluation frameworks for agentic AI systems at scale.
Compensation
The annual base salary range is $218,025–$256,500 USD, excluding equity and bonus. Total compensation may also include equity, bonus eligibility, and medical, dental, vision, and 401(k) benefits.
Candidates may submit a maximum of three applications within a six-month period. Coinbase is an equal opportunity employer. Reasonable accommodations are available for applicants with disabilities.