Staff UX Researcher, Incubations (Mixed Methods)

Details

Airbnb is building a new incubation work stream and is seeking a Staff UX Researcher with strong qualitative and quantitative research capabilities. This role will be among the first research positions supporting a 0-to-1 effort, where the questions are not yet defined, the roadmap may change, and research will help shape both. The researcher will determine when to move quickly to unblock decisions and when to conduct deeper research, while bringing senior stakeholders along.

Responsibilities

• Own end-to-end research for new incubation areas, from framing questions through delivering recommendations.
• Use appropriate qualitative and quantitative methods to deliver fast, actionable insights.
• Triangulate across data sources and past learnings to identify the right signals in an ambiguous, fast-moving environment.
• Balance speed and rigor by delivering quick reads when teams need to move and deeper studies when decisions warrant them.
• Partner with Product, Design, Business Operations, and Data Science to shape strategy from research insights.
• Communicate clearly and persuasively with stakeholders at every level, including senior executives.
• Develop compelling narratives that make users' needs, pain points, and opportunities clear.
• Lead brainstorming sessions and workshops to translate research insights into product decisions and strategy.

Requirements

• 10+ years of research experience, with expertise in both qualitative and quantitative methods.
• Experience using AI tools for user research.
• Hands-on ability to conduct statistical analysis and design and analyze surveys.
• Ability to lead foundational qualitative studies.
• Track record of delivering impactful insights in ambiguous, early-stage, or fast-changing problem spaces.
• Proven ability to work directly with senior leadership and influence strategy.
• Exceptional written and verbal communication skills.
• Strong ability to manage multiple projects at different stages simultaneously.

Bonus Expertise

• Experience with 0-to-1 or incubation products.
• Familiarity with Claude Code.
• SQL and comfort working directly with data.
• Background in consumer products and/or hospitality.
• Degree in Human-Computer Interaction, Cognitive Science, Psychology, Statistics, or equivalent practical experience.

Location and Work Arrangement

This position is US remote eligible and requires monthly in-person working sessions at the San Francisco Airbnb office, as well as attendance at offsites as agreed with the manager. The employee must live in a state where Airbnb, Inc. has a registered entity. Eligibility may vary if the position is employed by another Airbnb entity.

Compensation and Benefits

The base pay range is $180,000–$224,000 USD per year. The role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Airbnb is committed to inclusion and belonging and supports a disability-inclusive application and interview process.