Strategic Programs Lead, New Markets

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet and put the global economy within everyone’s reach.

About the Team

The Risk Program Management Office sits at the intersection of Operations, Go-To-Market (GTM), and Risk Compliance teams. The team enables users to meet evolving compliance standards in a complex regulatory environment by coordinating cross-functional stakeholders across Operations, Product, Engineering, GTM, and other teams.

Stripe is expanding this work into new markets. The role involves launching new programs in a fast-moving, high-ambiguity environment at the intersection of compliance, strategy, and execution.

Responsibilities

New Markets Program Management

• Own end-to-end program management for new markets across Stripe’s roadmap, focusing on the Americas and EMEA regions.
• Drive operational readiness across workstreams by tracking milestones, surfacing risks, and unblocking dependencies.
• Operate effectively in a 0-to-1 environment by determining appropriate approaches without an established playbook.
• Build repeatable frameworks, playbooks, and reporting standards for a growing and complex portfolio of markets.

Cross-Functional Leadership

• Represent the team in senior-level conversations across Stripe with high judgment and accountability.
• Coordinate across Risk teams, including Operations, Product, Engineering, and Strategy, to ensure alignment and execution.
• Partner with stakeholders to maintain momentum across a fast-moving roadmap.
• Facilitate alignment across teams with competing priorities, resolve ambiguity, and ensure clear ownership throughout execution.

Operations

• Identify operational impacts, conduct gap assessments, and evaluate other operational considerations for launching in new markets.
• Ensure operational readiness across a complex portfolio of programs, including forecasting, monitoring, and last-mile execution.
• Maintain strong operational rigor and execution discipline.

Requirements

Minimum Qualifications

• 8+ years of experience in a high-performance environment managing complex, cross-functional programs or initiatives.
• Demonstrated ability to operate in ambiguity and build programs from 0 to 1, including determining the right approach when no playbook exists.
• Strong program management skills, including tracking and driving multi-workstream initiatives, surfacing risks early, and maintaining stakeholder alignment.
• Strong cross-functional leadership experience aligning Product, Engineering, GTM, and Operations teams toward shared goals.
• Exceptional written and verbal communication skills, including writing concise one-pagers and presenting credibly to senior audiences.
• AI fluency, including actively using AI tools to accelerate work and clearly articulating how and where they are applied.
• Experience working across global teams and time zones, with flexibility to join calls outside standard US business hours as needed.

Preferred Qualifications

• Experience with international expansion, market entry, regulatory, or licensing programs.
• Previous experience at a technology company; fintech or payments experience is a plus.
• East Coast or Central Time location, or willingness to work flexibly across EMEA and APAC time zones.