Technical Program Manager, Cloud AI Partnerships

Details

The Product & Platform teams are responsible for delivering OpenAI's offerings, including ChatGPT, its API platform, and enterprise capabilities, to a global customer base. Technical Program Managers partner with product, engineering, design, and go-to-market teams to scale these efforts and ensure disciplined execution.

This role supports critical AI deployments across strategic cloud partners and serves as an end-to-end owner across internal engineering teams and external partner organizations. It drives the technical strategy and execution needed to bring OpenAI models and platform capabilities into partner environments responsibly and at scale, spanning engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through.

The position works closely with senior leaders across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at partner organizations. The role is based in San Francisco, California, and follows a hybrid work model requiring three days in the office per week.

Responsibilities

• Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption.
• Own integrated technical roadmaps across OpenAI and partner teams, including milestones, dependencies, risks, resourcing needs, and sequencing for joint commitments.
• Own launch readiness across cloud partner platforms, including readiness checklists, blocker tracking, joint go/no-go reviews, and post-launch stability follow-through.
• Act as a primary technical interface to partner engineering organizations, coordinating deployment, capacity, incidents, and open engineering issues.
• Drive alignment across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market teams.
• Provide clear and transparent reporting on program status, issues, risks, and decisions required for senior leaders and stakeholders.
• Convert open issues into prioritized plans with clear owners, workbacks, and closure paths for OpenAI and partner teams.
• Help build repeatable and efficient development and launch pipelines for OpenAI models on partner platforms.

Requirements

• Substantial technical program management leadership across infrastructure, platform, or large-scale engineering work, with a track record of owning complex programs end to end.
• Experience leading complex partner-facing programs requiring coordination across company boundaries, clear operating rhythms, and sustained follow-through.
• Understanding of cloud architectures, AI/ML deployment, model serving, and the practical integration challenges of bringing advanced AI systems to production.
• Direct experience with major cloud or AI platforms, including model integration, launch, and customer onboarding.
• Familiarity with how foundation models are integrated, packaged, launched, and operated through partner platforms or marketplaces.
• Experience with inference systems, model serving, accelerator-backed infrastructure, or distributed systems.
• Ability to balance strategic priorities with rapid, high-quality execution in fast-moving environments.
• Strong communication skills with engineers, executives, and external partners, including the ability to create alignment without direct authority.
• Ability to operate in ambiguous, scaling environments and bring order to complex cross-functional work.
• Strong judgment regarding risk, sequencing, target dates, and credible launch plans.
• Alignment with OpenAI's mission of expanding responsible access to advanced AI systems.

Benefits

• Base salary of $257,000–$445,000 per year.
• Equity, performance-related bonuses for eligible employees, and benefits.
• Medical, dental, and vision insurance, with employer contributions to Health Savings Accounts.
• Pre-tax accounts for health, dependent care, and commuter expenses.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, paid company holidays, office closures, and sick or safe time.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.