Technical Program Manager, Infrastructure

Details

Stripe is a financial infrastructure platform for businesses. Millions of companies use Stripe to accept payments, grow revenue, and accelerate new business opportunities.

Responsibilities

• Work with teams across the organization to understand pain points in infrastructure usage, identify common ideas, and create solutions spanning multiple domains.
• Define and produce high-quality written proposals, communications, and documentation.
• Execute technical programs requiring deep systems and engineering-level knowledge.
• Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large programs to completion.
• Help shape technical design, predict technical roadblocks, collaborate with engineers, and identify trade-offs.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs with well-defined success criteria.
• Elevate the execution capabilities of engineering teams and train them to improve delivery where needed.
• Influence peers and stakeholders, build consensus, and operate effectively in ambiguous situations.
• Leverage data and acquired knowledge to drive strategic decisions at the engineering leadership level.
• Create widely circulated plans that drive consistency, clarity, and alignment across teams.
• Operationalize and execute critical cross-functional programs spanning multiple engineering organizations, including Developer Infrastructure, Core Infrastructure, and Service Infrastructure.
• Drive programs spanning Stripe's core payment-system infrastructure.
• Define cross-functional strategy, planning, and execution for large-scale technical programs.
• Solve complex problems and enable products and infrastructure at scale.
• Build and implement scalable solutions while protecting users and serving the business.
• Demonstrate deep technical expertise in software infrastructure, including AWS Cloud Infrastructure, Microsoft Azure, Google Cloud, and Oracle Cloud.

Requirements

• Bachelor's degree or foreign equivalent in Engineering, Computer Science, Management Information Systems, or a related field.
• At least 5 years of progressive, post-baccalaureate experience in software engineering, systems engineering, or technical program management.
• 4 years of experience in core infrastructure, including databases, cloud compute, networking, and services.
• 4 years of program management experience across all phases of software development, from kickoff to launch.
• 2 years of experience with Service-Oriented Architecture (SOA).
• 5 years of experience in software architecture and systems design.
• 5 years of technical program management experience in software infrastructure.
• 5 years of experience with cloud infrastructure in compute, networking, databases, or service frameworks.
• 1 year of experience with SQL.

Additional Details

• 40 hours per week.
• 100% telecommuting permitted.
• Up to 10% domestic and international travel required.
• Multiple positions available.
• Additional benefits may include equity, company bonus or sales commissions/bonuses, a 401(k) plan, medical, dental, and vision benefits, and wellness stipends.