Technical Writer - API Documentation

Details

Technical writers create API documentation for Bloomberg developer clients, including quick starts, conceptual explanations, tutorials, installation guides, and technical specifications.

Bloomberg’s Product Documentation and User Assistance (PDOC) group is a centralized team of technical writers creating user assistance materials that span business areas across the financial markets. The team partners with Product, Technology, and UX teams to investigate requirements in an energetic environment with frequent product updates and quick time-to-market.

Responsibilities

• Research, write, and iterate on client-facing API documentation for an ever-evolving product.
• Employ logical content strategy and organization to forefront essential information and make content easy for readers to consume.
• Adhere to style guidelines for standard deliverables and extend those guidelines creatively for bespoke content.
• Manage a high volume of projects and priorities independently, collaborating with another writer and multiple cross-functional stakeholders.
• Draw on experience working with APIs to generate creative ideas for evolving styles, processes, and tools, including the team’s use of artificial intelligence.
• Drive the scope and direction of documentation deliverables.
• Manage projects independently.
• Participate in setting authoring requirements for engineers who build the CMS and authoring tools.

Requirements

• 3+ years of technical writing experience for a developer audience, including experience writing API documentation.
• Deep knowledge of API documentation-writing best practices.
• Ability to read and understand widely-used programming languages (preferably Python) and work with/test/validate code samples.
• Strong, flexible writing skills for a client audience, with the ability to strike a conversational or formal tone depending on the deliverable.
• Ability to switch between voices to address both developers and business decision makers, providing technical content and benefit-focused materials.
• Tested project management skills, including managing and organizing multiple projects with variable timelines.
• Experience maintaining a large amount of documentation for a product and establishing new content structures within it.
• Proven track record of success interacting with business specialists, customer support, development teams, and senior management.
• Drive to gain knowledge and build skills across both technical and financial domains.

We'd love to see

• Direct software development experience working with APIs.
• Editing experience.
• Demonstrated initiative in innovating and implementing workflow, process, and technical solutions.
• Aptitude for strong visual display of information and image production as part of effective content design.
• Experience with DITA, HTML, or other online authoring tools.
• Experience with git workflows and writing documentation in Markdown.
• Working understanding of financial markets.

If you apply, please supply 2–3 writing samples with your application.

Benefits

Bloomberg offers one of the most comprehensive and generous benefits plans, which may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) + match, life insurance, and various wellness programs.

Note: The Company does not provide benefits directly to contingent workers/contractors and interns.