Web Designer

Details

The Web team brings OpenAI’s brand, mission, and products to life online, working across brand design, marketing, communications, and engineering to create clear and accessible web experiences for a global audience.

This role supports Business Marketing by helping organizations understand how OpenAI’s products can support their work. The designer will combine thoughtful storytelling, strong visual craft, and intuitive user experiences to make complex ideas approachable and useful.

As an individual contributor, you will own projects from early exploration through launch, collaborating with engineers, brand designers, marketers, and writers. You will balance user needs, business goals, brand expression, and technical constraints while contributing to a cohesive experience across OpenAI.com.

The role is based in New York City and follows a hybrid work model requiring three days in the office per week.

Responsibilities

• Own design from concept through implementation, including information architecture, user flows, wireframes, prototypes, and high-fidelity responsive designs.
• Translate complex product capabilities and business use cases into clear stories and compelling web experiences.
• Design product, solution, and campaign experiences that help business audiences discover, evaluate, and take action.
• Partner with engineers, brand designers, marketers, and writers to shape ideas, make thoughtful tradeoffs, and ship polished work.
• Evolve and apply the web design system by creating reusable patterns that support consistency and expressive storytelling.
• Stay involved through implementation and design QA, with close attention to accessibility, responsive behavior, interaction details, and performance.
• Use research, feedback, analytics, and experimentation to understand what works and improve experiences over time.

Requirements

• A track record of shipping high-quality websites or web products, with a portfolio demonstrating visual craft and thoughtful UX decisions.
• Strong understanding of typography, layout, hierarchy, and interaction design.
• Ability to turn complex content and information hierarchies into clear, intuitive experiences.
• Ability to move from early concepts and prototypes to detailed designs and partner closely with engineers during implementation.
• Strong cross-disciplinary communication skills and the ability to balance user needs with brand expression and business goals.
• Comfort with ambiguity, feedback, and taking ownership of work.
• Curiosity about OpenAI’s mission and motivation to help people understand and use AI.

Benefits

• Base salary of $216,000–$240,000 per year, plus equity.
• Medical, dental, and vision insurance for employees and their families.
• Health Savings Accounts, Flexible Spending Accounts, and commuter benefits.
• 401(k) retirement plan with employer match.
• Paid parental, medical, and caregiver leave.
• Paid time off, company holidays, office closures, and sick or safe time.
• Mental health and wellness support.
• Employer-paid basic life and disability coverage.
• Annual learning and development stipend.
• Daily office meals and eligible meal delivery credits.
• Relocation support for eligible employees.
• Additional benefits may include charitable donation matching and wellness stipends.

OpenAI is an equal opportunity employer committed to reasonable accommodations and consideration of qualified applicants in accordance with applicable laws.