Manager, Solutions Architecture - Enterprise (West)

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Enterprise Hunter Solutions Architecture Team helps new users adopt prescriptive solutions that drive their growth and success.

The team works with C-level executives, finance leaders, product design teams, and engineering teams at global brands building financial services solutions with Stripe. Solutions Architects work closely with Account Executives, Professional Services, Partners, and Product Teams to develop strategies for winning new users.

This role will recruit, lead, and mentor a world-class pre-sales engineering team focused on growing Stripe’s user base through new deals. The manager will drive collaboration across functions, influence stakeholders at all organizational levels, and help shape product strategy and messaging with product development and marketing teams.

Responsibilities

• Recruit, hire, lead, and retain a world-class pre-sales team.
• Advocate for the Solutions Architecture team within the organization.
• Foster a positive outlook, can-do attitude, and growth mindset while motivating Solutions Architects in a fast-paced, changing environment.
• Manage team KPIs and deliver outstanding results.
• Define and drive team success by strengthening skills for landing new enterprise users.
• Partner with Sales Leaders to identify top opportunities and help Solutions Architects execute strategies.
• Align with Sales, Marketing, Professional Services, Partners, Product, and Development teams on joint go-to-market initiatives that drive positive user outcomes, revenue retention, and growth.
• Serve as the Technical Sponsor on key deals for Stripe’s Hunter Team and act as an executive champion during business calls with key customers.
• Establish strong relationships with key decision-makers and build credibility at all organizational levels.
• Represent Stripe at industry events, conferences, and customer business reviews, and contribute to new ideas and industry best practices.
• Stay current on industry trends and competitive dynamics to shape user engagement strategies.
• Travel approximately 25% of the time to engage with customers and collaborate with internal teams.

Requirements

• At least 3 years of pre-sales leadership experience.
• More than 10 years of experience in technical sales, consulting, implementation, or go-to-market functions.
• Track record of building and leading world-class solutions architecture or engineering teams, ideally in SaaS, usage-based, or payments businesses.
• Energy, enthusiasm, and passion for making a team successful.
• Previous technical sales experience with APIs and/or experience in the payments industry.
• Strong executive presence and ability to foster deep relationships with users.
• Bachelor’s degree or equivalent military experience.

Preferred Qualifications

• Background in payments.
• Experience in the media and entertainment, gaming, retail, or financial services industries.