Engagement Manager

Details

As an Engagement Manager on the Compromise Assessments team, you will manage the delivery of consulting-style engagements for SentinelOne customers. You will serve as the link between application security engineers, customers, and internal stakeholders while overseeing engagements that deliver the AI-accelerated Wayfinder Frontier AI Services source code vulnerability assessment offering.

You will own each assessment's full lifecycle, from intake and scoping through delivery, and act as the primary executive-facing point of contact. The role requires practitioner-level technical knowledge to quality-check analysis and reporting, support customers and internal teams, and provide hands-on surge capacity when needed. Engagement Managers may also support telemetry-based Compromise Assessment engagements as capacity requires.

Responsibilities

• Oversee Wayfinder Frontier AI Services source code assessment engagements from intake through delivery, ensuring quality, timely deliverables, and adherence to engagement minimums and scoping standards.
• Lead scoping and business development activities, including requirements gathering and coordinating source code access with customers, account teams, and assigned practitioners.
• Staff application security engineers onto engagements based on scope and availability, and monitor team capacity to balance workloads.
• Manage customer communication throughout each engagement, including status updates and review calls.
• Own customer escalations end-to-end, from intake through resolution.
• Oversee source code access and data handling during engagements, including retention and deletion timelines at closure and customer requests for early deletion.
• Serve as a knowledge resource for customers and internal teams regarding Frontier AI Services capabilities.
• Drive process improvement by maintaining internal documentation and iterating on delivery playbooks.
• Manage engagement retainer-hour budgets, track usage against scope, and request uplifts when needed.
• Quality-check technical analysis and reports before delivery.
• Provide hands-on surge support for source code reviews when team capacity requires it.

Requirements

• 5+ years of hands-on practitioner experience in application security, secure code review, or offensive security.
• Experience with engagement or project management in cybersecurity consulting or a related security services delivery role.
• Deep technical expertise in secure code review and application security.
• Strong staffing and resource-coordination skills.
• Excellent client communication skills and comfort working with executive stakeholders, account teams, and, where applicable, legal counsel.
• Experience owning customer escalations end-to-end.
• Experience contributing to team documentation and process improvement.
• Ability to work independently and collaborate with other Engagement Managers.
• Ability to translate complex technical findings into business impact for non-technical stakeholders.

Benefits

• Restricted Stock Units (RSUs) and Employee Stock Purchase Plan (ESPP).
• Flexible time off, paid company holidays, paid sick time, gender-neutral parental leave, and grandparent leave.
• Medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Life and disability insurance, health and dependent care FSA, and voluntary benefits.
• Employee Assistance Program, pre-paid legal, pet insurance, Cancer Care program, and global business travel medical insurance.
• Home office allowance and mobile phone reimbursement.
• Wellness coach, wellness/gym reimbursement, fertility coverage, and adoption and surrogacy reimbursement.

This U.S. role has a base pay range that varies based on the candidate's location. For some locations, a different pay range may apply and will be provided during the recruiting process.

Base salary range: $132,000–$160,000 USD.