Executive Briefing Centers (EBC) Program Manager

Details

NVIDIA is hiring a systems-focused Program Manager to support its global Executive Briefing Centers (EBC) program. The role will manage BriefingSource administration, Salesforce reporting and integration, metrics strategy, data quality, workflow enablement, and AI adoption. EBCs engage customers and partners to expand their insight into NVIDIA’s solutions and promote strategic alignment.

Responsibilities

• Drive the EBC reporting and analytics engine, including recurring reporting, data assurance, and leadership-ready insights.
• Own BriefingSource administration, reporting workflows, field quality, workflow support, vendor customer concern handling, and issue resolution across the EBC program.
• Partner with Sales Operations teams to improve dashboards, integration quality, and Salesforce linkage.
• Identify and implement practical AI-enabled workflows across briefing intake, reporting, feedback capture, knowledge retrieval, and team operations.
• Define and maintain EBC program metrics covering operational health, survey performance, partner activation, pipeline influence, and program outcomes.
• Collaborate with global EBC program owners to develop scalable processes and tools for initiatives such as Speakers Bureau, Demos, EBC events, and regional operations.
• Manage working relationships with vendors, reporting partners, and other cross-functional teams.

Requirements

• 8+ years of meaningful industry experience in program management, business operations, customer engagement operations, systems administration, analytics, or related roles.
• Bachelor’s and/or Master’s degree, or equivalent experience.
• Direct hands-on BriefingSource experience, including administration, reporting, data quality, field configuration, workflow support, vendor concern management, and issue resolution.
• Experience with Salesforce reporting and integration, particularly where Salesforce data supports downstream operational systems, dashboards, or customer engagement workflows.
• Strong understanding of reporting logic, data quality, metrics definitions, dashboard development, and operational reporting practices.
• Ability to evaluate AI workflow opportunities, translate business needs into clear requirements, and guide adoption with non-technical users.
• Ability to quickly learn NVIDIA’s go-to-market motion, partner ecosystem, and EBC operating model and apply that context to intake, reporting, and workflow decisions.
• Strong program management skills across systems, operations, vendors, timelines, collaborators, and cross-functional dependencies.
• Ability to influence cross-functional teams without direct authority and drive issues to resolution.
• Ability to support multiple initiatives across the broader organization.
• Excellent communication skills, including the ability to explain data, status, risks, tradeoffs, and recommendations to leadership and cross-functional partners.

Preferred Qualifications

• Strong understanding of Executive Briefing Center operations and how briefing data supports operational excellence, executive visibility, and strategic go-to-market impact.
• Hands-on experience building agentic workflows and AI-assisted business process automation, including MCP servers, APIs, and prompt evaluation, while preserving human review and sound business judgment.
• Experience designing human-in-the-loop automation where users review, approve, and refine system recommendations before action.
• Background supporting global programs, priority events, partner-facing initiatives, regional operations, and sales enablement across time zones.
• Proficiency with agentic AI tools, Microsoft Office, BriefingSource, Salesforce, Jira, and reporting or dashboard platforms.

Compensation and Benefits

The base salary range is USD 136,000–218,500 per year, determined by location, experience, and the pay of employees in similar positions. The role is also eligible for equity and benefits.

Applications will be accepted at least until August 23, 2026. NVIDIA uses AI tools in its recruiting processes and is an equal opportunity employer.