Product Manager

Details

We are looking for a Product Manager deeply committed to identifying opportunities to improve customer experience. This role is within the Insurance & Protection vertical, as part of the Offer & Display product group. The successful candidate will lead an app team responsible for two product domains, measured on commercial growth and delivering customers an excellent purchasing experience. The role focuses on helping customers become aware of product offerings, understand the proposition, and purchase the right product for their needs.

The ideal candidate has experience working on iOS and Android consumer-facing products, previous e-commerce experience, and is comfortable with experimentation and a stepped approach to product development.

Responsibilities

• Own a dedicated apps product team, defining the short- and long-term roadmap, goals, and success metrics.
• Explain the team’s impact on the Insurance vision and strategy and how it supports Booking.com’s mission.
• Partner with the Engineering Manager and cross-functional stakeholders including Design, Content Writing, Research, Compliance, and Commercial.
• Conduct team and domain planning at least two quarters ahead, leading into a 12-month horizon.
• Work with engineers using Agile ways of working to ensure clear product requirements, direction, priorities, dependency management, and blocker removal.
• Identify user needs through quantitative and qualitative research, benchmarking, and other sources.
• Partner with the domain Designer to visualize product problems and guide the team’s direction through UX design and implementation.
• Conduct data analysis, hypothesis-driven experimentation, and product reporting to drive user-experience improvements and defined business metrics.
• Analyze data, present findings to stakeholders, and make product decisions based on results.
• Advocate for customer and business needs in engineering trade-off decisions, and understand and explain critical technical-solution elements.
• Collaborate with other Insurance & Protection front-end Product Managers to ensure aligned and coherent customer experiences across platforms.
• Build product strategy for the short- and long-term needs of the business.
• Select the appropriate product-development methodology based on the product life-cycle stage.
• Work independently with support and coaching from the Group Product Manager.

Requirements

• At least 5 years of Product Management experience.
• Experience with Jira.
• Customer-facing product management experience across both iOS and Android app platforms.
• Insurance or regulated-product experience is an advantage.
• Strong commercial awareness and the ability to reconcile product and business goals.
• Strong problem-solving skills, including structured thinking and the ability to break down issues into logical, understandable steps.
• Creativity, curiosity, and awareness of industry trends, customers, business, and product development.
• Excellent communication skills, including the ability to communicate strategic vision and detailed information to stakeholders at all levels and write clear product documents, requirements, status updates, and results reports.
• Strong analytical skills, including the ability to interpret data and trends, diagnose problems, and recommend effective action plans.
• Ability to analyze and distill customer feedback into actionable hypotheses and identify unmet needs to validate or invalidate concepts or improve products.
• Strong teamwork, collaboration, influencing, and stakeholder-management skills.
• Ability to work in a fast-paced, results-driven environment with multiple responsibilities.
• Experience as an Agile Product Manager.
• Previous experience with e-commerce, funnel optimization, and conversion-rate optimization.
• Experience shipping global, impactful e-commerce products is a plus.
• Experience working effectively with and communicating with diverse stakeholders.
• Solution-oriented and outcome-driven approach.
• Highly motivated, self-starting, flexible, and capable of maintaining a can-do attitude.
• Ability to understand and formulate meaningful business metrics.
• Fluency in spoken and written English.

Contract Details

• Independent contractor position.
• Duration: 6 months, from October 12, 2026, to April 11, 2027.
• Working hours: 40 hours per week.
• Pay rate: €50–€103 per hour.