Senior Product Designer, Knowledge Graph

Details

Grafana Labs is seeking a Senior Product Designer to join its Product Design organization and work remotely from Sweden. The role focuses on Grafana Cloud’s Knowledge Graph, including its entity graph, entity catalog, and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from telemetry, maps dependencies, and runs anomaly detection to help engineers, SREs, and their agents understand systems and resolve incidents faster.

Responsibilities

• Design experiences that help customers understand and explore how their systems connect to one another.
• Present complex, constantly changing information clearly and simply without overwhelming users.
• Translate research and data into easy-to-digest experiences.
• Tailor experiences to different target audiences and user perspectives.
• Collaborate cross-functionally with engineering, product management, technical writing, go-to-market teams, and Product Design.
• Prioritize impactful work while balancing business priorities, customer needs, and technical considerations.
• Document user needs, pain points, design directions, UX trade-offs, and detailed feature designs.
• Conduct research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and the Grafana user community.
• Develop deep expertise in the product area, customer personas, use cases, and workflows.
• Coach and mentor other designers and contribute to the evolution of Product Design practices.

Requirements

• 7+ years of relevant design experience working on B2B or enterprise software products.
• Experience designing tools and services for developers or other highly technical users is preferred.
• A portfolio demonstrating effective designs for complex products delivered in a fast-paced environment.
• Experience conducting qualitative research in complex fields and developing empathy for users, their needs, and pain points.
• Ability to balance business goals, product priorities, customer feedback, research insights, and technical considerations when making design decisions.
• Ability to collaborate with cross-functional teams across multiple locations and time zones to iteratively ship and evolve products while maintaining the overall design vision.
• Strong attention to detail and willingness to learn a complex, technical product domain.
• Experience working in a fully remote, fast-paced environment with transparency and autonomy.

Bonus Qualifications

• Experience designing complex, data-dense interfaces with a focus on clarity.
• Ability to quickly understand technical domains, customer needs, and user workflows.
• Domain knowledge or experience in observability, cloud infrastructure, or database monitoring.
• Experience helping design teams improve their practices, collaboration with partner functions, and user and organizational impact.

Compensation and Benefits

• Base compensation in Sweden: SEK 721,312–SEK 865,574 per year.
• Restricted Stock Units are included with all roles.
• 100% remote global culture.
• Career growth opportunities.
• In-person onboarding.
• Global annual leave policy of 30 days per year, including three Grafana Shutdown Days.
• Grafana Labs is an equal-opportunity employer.