Senior Product Manager, Tenant Scale

Details

GitLab is seeking a Senior Product Manager to join the Tenant Scale area within Infrastructure Platforms. This role will help shape how GitLab supports large, complex customers as they grow across departments, projects, and regions. The work focuses on making tenant data more portable and scalable and enabling a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed.

The role sits at the intersection of product strategy, infrastructure, and customer needs. Key areas include horizontally scaling GitLab's SaaS architecture, enabling tenant movement between environments, addressing isolation and regional requirements, and supporting a more cellular architecture. During the first year, the successful candidate will partner with engineering and product peers to define requirements, drive alignment, and move this work from concept into a deployment model that teams can build on.

Responsibilities

• Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models.
• Define requirements for the unified deployment platform, including capabilities needed before tenants can be hosted in a unified deployment unit.
• Partner with engineering counterparts and highly technical teams to translate infrastructure constraints and platform needs into clear product direction.
• Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.
• Engage with internal and external customers to understand requirements related to isolation, regional deployment, compliance, and operational readiness.
• Facilitate tradeoff discussions involving scalability, tenant encapsulation, deployment consistency, and platform unification.
• Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.
• Support a collaborative team model in which product managers share ownership across a common pool of work and focus on areas where they can have the greatest impact.

Requirements

• Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
• Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
• Knowledge of how SaaS or platform-based systems scale, including multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
• Comfort working with customers or internal stakeholders on complex operational, compliance, or regional deployment requirements.
• Ability to turn ambiguous technical problems into clear product strategy, priorities, and actionable plans.
• Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
• Strong written and verbal communication skills, especially when explaining complex infrastructure topics to different audiences.
• Transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms is welcomed.

The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab's asynchronous working style and long-term platform thinking.

Compensation

• United States salary range: $140,000–$170,000 USD annually.
• The stated base salary range applies to residents of the United States only and excludes bonuses, equity, and benefits.
• Grade level and salary ranges are determined based on interviews and a review of education, experience, knowledge, skills, abilities, internal equity, market data, and geographic location.

Benefits

• Benefits supporting health, finances, and well-being
• Flexible paid time off
• Team Member Resource Groups
• Equity compensation and Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave

All GitLab roles are remote, although some roles may have location-based eligibility requirements. GitLab is an equal opportunity workplace and affirmative action employer.