Senior Strategy & Operations Partner

Details

Booking.com is seeking a Senior Strategy & Operations Partner to serve as the right hand to a Marketplace Vice President. The role will help a 400+ person organisation make faster decisions, execute strategy at scale and improve leadership operating systems across Product, Engineering, Data & AI, Design and Commercial functions.

Responsibilities

• Own the VP's operating system, including planning, performance reviews, all-hands, offsites and key leadership events.
• Run leadership cadences and ensure forums produce decisions with clear owners and follow-through.
• Translate strategy into priorities and help define and execute the VP organisation's strategic direction.
• Act as a trusted sounding board and sparring partner, challenging assumptions and shaping strategic initiatives.
• Project-manage strategic workstreams through to delivery.
• Frame complex trade-offs as decision-ready options with clear recommendations.
• Build portfolio and performance visibility to support prioritisation, investment and course correction.
• Surface risks, team-health signals and cross-functional friction before they escalate.
• Drive alignment across Product, Tech, Data & AI, UX, Commercial and other Business Units.
• Prepare the VP for key forums and decision moments, ensuring the right people and information are in place.
• Design governance, cadence and best practices for planning, decision-making and performance management.

Requirements

• 10+ years of experience in Chief of Staff, Strategy & Operations, Business Operations, management consulting or senior programme management.
• Experience in Product or Technology organisations at scale.
• Proven experience serving as a trusted sparring partner to a VP or equivalent leader of a 500+ person organisation.
• Experience designing and running leadership operating systems.
• Ability to frame trade-offs as decisions and focus on decision velocity and organisational leverage.
• Strong relationship-building, discretion and accountability skills.
• Experience managing 5+ teams in a matrix environment without direct reporting lines.
• Credibility with executives and adaptability across cultures and communication styles.
• Experience designing governance, cadence and standardised processes.
• Skills in strategy execution, problem identification, scoping, recommendation development, consensus building and executive communication.
• Ability to develop deep content understanding, connect strategic information and take proactive action.
• AI-savvy, with an interest in using AI and automation to improve operations, reporting and decision support.
• Ability to deliver under pressure with hard deadlines, competing stakeholders and ambiguity.
• Ability to work effectively in a global environment with sensitivity to cultural differences.

Nice to Have

• Previous Booking.com experience as an employee or contractor.
• Product and Technology domain fluency.
• Management consulting experience, such as McKinsey, BCG, Bain or equivalent.
• Experience with OKR frameworks, Jira and portfolio management tools.
• FP&A partnership and budget-cycle experience.
• Hands-on experience using AI tools such as Glean, Gemini or Claude for operations, reporting or decision preparation.

Role Details

• Location: Amsterdam, Netherlands
• Hours: 40 hours per week
• Timeline: 6 months, from September 12, 2026 to March 11, 2027
• Engagement: Independent contractor
• The role will shape strategy execution and leadership operating systems within Booking.com's Marketplace organisation.