Tech Stack
Tag name is followed by "@" symbol and proficiency level value.
About proficiency levels:
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Communication @ 3
Grafana @ 3
Leadership @ 6
- 1-2 — basic awareness. Minimal hands-on experience, and a rudimentary understanding of the technology's purpose;
- 3-6 — daily use. Comfortable and regular usage, capable of handling common tasks and challenges related to the technology;
- 7-9 — you are an expert, you can teach others, you know all the pitfalls and tricks;
- 10 — exceptional knowledge, comprehensive understanding, and adeptness in all aspects of the technology, including advanced problem-solving. Think twice before claiming or demanding such level.
Details
Role description
Grafana Labs is looking for a Solutions Engineer for the France (Remote) location.
The Solutions Engineering team are the customer facing product experts. They enable Grafana Labs worldwide growth by educating potential and existing customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. They partner closely with the Sales team to help qualify and close opportunities, and act as a primary route of communication from customers to Product Management and Engineering teams.
A Solutions Engineer listens to prospects or customers, understands their requirements, asks the right questions, and translates those requirements into a solution using Grafana Labs technology. The role is a bridge between the engineering team, customers, and Sales.
Responsibilities
- Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
- Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
- Delivering product and technical presentations to potential and existing customers
- Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
- Driving product conversations based on need and problems with customers
- Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
Requirements
- 5+ years of technical pre-sales experience
- Open to various and complex assignments requiring strong judgment, collaboration, and leadership
- First class written and oral communication skills to collaborate with remote-first internal teams and with worldwide customers
- Ability to skillfully articulate the value proposition and the technical advantages of our products
- Loves solving technical challenges and thrives on bringing creative solutions to customers
- Technical mindset and desire to grow technically
- Must be located in France
Bonus Points For
- Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
- Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In France, the OTE (On-Target Earnings) compensation range for this role is EUR 103,750 - EUR 128,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All roles include Restricted Stock Units (RSUs).
Additional information
- The company is 100% remote and the posting is marked #LI-Remote.