Specialist Solutions Architect, Payments (Mandarin Speaking)

Details

Stripe is a financial infrastructure platform for businesses. Its Specialist Solutions Architects are domain experts aligned to specific Stripe solutions and customer buying centers. They bring deep technical and industry knowledge to complex customer opportunities, advise the broader pre-sales organization, support pipeline development and revenue attainment, and provide market insight to Stripe’s product and engineering teams.

Based in Singapore, this role will be Stripe’s dedicated Payments and Optimized Checkout specialist in APAC, supporting complex and strategic opportunities across Southeast Asia, Australia/New Zealand, and Greater China. The role focuses on Managed Payments, Adaptive Pricing, Optimized Checkout Suite (OCS), multi-currency payments, and local payment methods. As an early specialist hire in the region, the role will have significant autonomy to shape how Stripe brings these solutions to market across APAC and will report to a global team outside the region.

Responsibilities

• Lead complex enterprise customer engagements from discovery through solution design, implementation planning, and measurement of business impact across Managed Payments, Adaptive Pricing, OCS, and local payment methods.
• Advise customers on scalable payments architecture, including payment orchestration, multi-currency flows, cards, wallets, local payment methods, fraud and risk systems, and money-movement rails.
• Conduct deep discovery with business and technical stakeholders, develop solution scopes and reference architectures, and guide trade-offs across conversion, authorization, cost, risk, customer experience, and implementation complexity.
• Act as an APAC payments thought leader by bringing regional market insight, including cross-border and local payment-method considerations, to customers, sales teams, and Stripe’s product and engineering organizations.
• Scale the broader organization through reusable APAC assets, customer workshops, coaching on strategic opportunities, and collaboration with internal teams and customers across the region.
• Travel approximately 25% as needed.

Requirements

• 7+ years of experience in payments, fintech, financial services, or a related technology industry, including designing payment solutions or financial architectures for enterprise customers.
• Deep knowledge of payment flows and payments architecture, including cards, wallets, local payment methods, multi-currency payments, payment orchestration, fraud and risk systems, money movement, and relevant ISO payment standards.
• Experience advising large B2B and/or B2C enterprises on payment modernization, checkout optimization, conversion and authorization improvement, cost optimization, network compliance, or processing reliability.
• Strong understanding of the APAC payments landscape and cross-border payment considerations, ideally including experience supporting Greater China, Southeast Asia, and/or Australia and New Zealand.
• Strong project management, documentation, and stakeholder communication skills, including the ability to work independently through ambiguity.
• Professional fluency in English and Business Mandarin to conduct business and technical conversations with regional customers and stakeholders.

Preferred Qualifications

• Experience with Stripe or integrating RESTful APIs into web or mobile applications.
• Experience with Optimized Checkout, payment orchestration, adaptive payment-routing approaches, or checkout-conversion optimization.
• Experience with online payments, marketplaces, subscriptions, platforms, or multi-party money movement.
• Experience working in a pre-sales, solutions architecture, technical consulting, or payments-specialist role.
• Experience building a new regional function, creating repeatable operating practices, or succeeding as an early in-region hire within a globally distributed organization.