Strategy & Operations Program Manager

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe's mission is to increase the GDP of the internet.

About the Team

The Risk PMO team protects Stripe's revenue and drives cross-functional strategy for company-level and organization-level priorities. The team operates at the intersection of Legal, Compliance, Engineering, Product, Data Science, and Go-to-Market, coordinating large-scale programs with global impact.

Responsibilities

• Define, own, and execute program strategies for large-scale regulatory initiatives across a portfolio of global projects.
• Own high-stakes global programs end-to-end, from strategy and scoping through project planning, tracking, and change management.
• Improve operational processes by building systems and workflows that improve business outcomes and top-line metrics.
• Partner with Go-to-Market and account leadership to translate complex regulatory requirements into a competitive advantage.
• Build and run operating models across Product, Engineering, Legal, Risk, and Compliance teams.
• Keep distributed workstreams aligned and accountable.
• Prepare strategic reviews for senior stakeholders and manage critical escalations.
• Establish data-driven approaches to gather user feedback and translate insights into product and operational improvements.
• Diagnose and resolve systemic operational gaps before they affect users.
• Build self-healing processes and scalable internal infrastructure.
• Champion Stripe's operating principles through rigorous thinking, rapid execution, and a user-first approach.

Requirements

Minimum Qualifications

• 10+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market Strategy in a fast-paced, high-growth environment.
• Proven ability to work independently as an individual contributor while managing complex, multi-stakeholder project plans and deliverables from inception to completion.
• Excellent written and verbal communication skills, with the ability to distill complex, technical, or regulatory topics into clear and persuasive narratives for external and senior audiences.
• Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks.
• Willingness to learn, adapt quickly to changing environments, and act on feedback to continuously improve.

Preferred Qualifications

• 3+ years of experience in high-growth technology or fintech environments.
• Experience working with Engineering, Product, Legal, Compliance, and Go-to-Market or Sales teams.
• Experience using data visualization tools and analytical frameworks to support strategic decisions and measure program success.

The role is a highly visible, senior individual contributor position requiring strategic direction, operational execution, systems thinking, and the ability to influence senior leadership across complex, ambiguous programs.