Applied AI Architect, State and Local Government

Details

Anthropic is seeking an Applied AI team member to serve as a pre-sales architect and trusted technical advisor for state and local government agencies. The role focuses on helping customers understand the value of Claude and successfully integrate and deploy it into their technology stacks. You will combine deep technical expertise with customer-facing skills to architect innovative LLM solutions for complex mission challenges while maintaining high standards for safety and reliability.

Working closely with Sales, Product, and Engineering teams, you will guide customers from technical discovery through deployment, develop evaluations, and design scalable architectures that maximize the value of Anthropic's AI systems.

Responsibilities

• Partner with account executives to understand customer requirements and translate them into technical solutions aligned with business objectives and technical implementation.
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery and initial evaluation through deployment.
• Coordinate internally across multiple teams and stakeholders to drive customer success.
• Support customers building with Claude Code, the Claude API, and Claude for Enterprise.
• Create and deliver technical content for diverse audiences, ranging from technical deep dives for engineering and development teams to business-value discussions with executives.
• Guide technical architecture decisions and help customers integrate Claude into their existing technology stacks.
• Help customers develop evaluation frameworks to measure Claude's performance for specific use cases.
• Identify common integration patterns and contribute insights to Product and Engineering teams.
• Travel frequently to customer sites for workshops, technical deep dives, and relationship building.
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns.

Requirements

• Prior experience working with US federal, state, and/or local agencies.
• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager.
• Experience navigating complex buying cycles involving multiple stakeholders.
• Exceptional relationship-building and communication skills with C-suite executives, engineering and IT teams, and other stakeholders.
• Strong technical communication skills, including the ability to translate customer requirements between technical and business stakeholders.
• Experience designing scalable cloud architectures and integrating with enterprise systems.
• Familiarity with Python.
• Familiarity with common LLM frameworks and tools, or a background in machine learning or data science.
• Ability to collaborate across organizations, work through trade-offs, and balance competing priorities.
• A love of teaching, mentoring, and helping others succeed.
• Excellent communication and interpersonal skills, with the ability to explain complicated topics clearly to diverse external and internal stakeholders.
• Passion for using technology creatively in ways that are safe, beneficial, and supportive of advancing safe AI systems.
• Bachelor's degree or an equivalent combination of education, training, and experience. The required field of study is one relevant to the role, as demonstrated through coursework, training, or professional experience.

Benefits

Anthropic offers competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and an office space for collaboration. Anthropic currently expects staff to work from one of its offices at least 25% of the time, although some roles may require more office time.