Implementation Consultant, Accelerate (SEA/GCN)

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe’s mission is to increase the GDP of the internet.

About the Team

The Stripe Professional Services team helps customers, from global enterprises to ambitious startups, quickly adopt and integrate Stripe’s capabilities. Stripe Accelerate is a core part of the services portfolio, supporting startups, SMBs, and enterprises with a scalable onboarding approach.

Users receive proactive guidance from the Accelerate team during a 12-week onboarding engagement and gain access to implementation resources aligned with Stripe’s best practices.

Responsibilities

• Manage the full onboarding cycle for mid-market and enterprise companies, from contract signing through launch.
• Proactively engage and guide users through the Stripe implementation process.
• Develop, manage, and implement customer integration architecture, change management strategies, and timelines.
• Partner with Sales and Technical Services teams to improve the overall Stripe user journey.
• Collaborate with Product and Engineering teams to help drive product strategy for users.
• Work with teammates on strategic projects that improve and scale the implementation process and team operations.
• Collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure successful client transitions.

Requirements

Minimum Requirements

• 1–3 years of relevant professional experience.
• Experience in a customer-facing environment.
• Strong analytical, quantitative, and operational capabilities.
• Comfort operating in a highly ambiguous and fast-paced environment.
• Experience collaborating on multiple projects or initiatives simultaneously.
• BSc or equivalent degree in a related field, such as technology, business administration, or project management.
• Exceptional communication and presentation skills.

Preferred Qualifications

• Prior experience at a growth-stage internet or software company.
• Experience in the payments industry.
• Knowledge of APIs.
• Knowledge of SQL.

The preferred qualifications are a bonus, not a requirement.