People Solutions Program Manager

Details

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe's mission is to increase the GDP of the internet.

About the Team

Stripe's People Solutions team is a highly collaborative, cross-functional team that drives technical and process solutions for the People Team. The team works with stakeholders across the People Team, Finance, Corporate Technology, Workplace, and other functions to deliver a world-class employee experience rooted in technology.

The team serves as internal consultants to stakeholders and leaders, working through ambiguity and bringing organization to complex situations with a strategy-driven, execution-focused approach.

Responsibilities

• Partner with stakeholders across the organization to understand strategic priorities, define multi-quarter technology roadmaps, and articulate return on investment to secure execution resources.
• Act as a product leader by understanding employee experience needs, creating mockups to align on requirements, and presenting product strategies that connect business priorities to outcomes.
• Evaluate third-party vendors and provide data-informed build-versus-buy recommendations based on industry expertise and ROI.
• Collaborate with engineers, designers, systems analysts, and product managers to translate requirements into technical designs, facilitate build plans, support user acceptance testing, and manage end-to-end testing through production.
• Use data, storytelling, and key performance indicators to support prioritization, monitor solution adoption, define ROI, and surface risks to stakeholders and leadership.
• Apply structured project and program management practices, including goal setting, project planning, status reporting, risk management, and metrics tracking.
• Partner with PMO, Systems, Operations, and Communications teams to launch solutions successfully and facilitate legal, compliance, and data approvals.
• Provide strategic and technical guidance on internal systems, technical roadmaps, solution design, data architecture, and software lifecycle delivery.

Requirements

Minimum Requirements

• 5+ years of experience in product development, technical program management, or internal systems design within an internal HR business function, including experience with global mobility technology in high-growth or technology companies.
• Fluency with AI and large language models, including practical experience using LLM-based tools.
• Ability to understand and map system-agnostic business requirements across complex, interconnected systems and translate them into technology solutions.
• Strong communication and collaboration skills, with experience partnering with cross-functional stakeholders at all levels.
• Strong business acumen and the ability to operate effectively in ambiguous, dynamic, high-velocity environments, manage data, and draw insights while navigating complexity.

Preferred Qualifications

• Bachelor's degree in business administration, human resources, technology, or a related field.
• Experience working in a software engineering team or organization.
• Basic understanding of core internal systems, such as HRIS, ATS, CRM, LMS, ticketing, and finance systems.